Client Relationship Consultant 3 (Banker) - Beaverton, OR
Company: U.s. Bank National Association
Location: Beaverton
Posted on: May 4, 2024
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Job Description:
At U.S. Bank, were on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel atall from Day One.Job DescriptionLocation: 4505 SW Hall
Blvd, Beaverton, OR 97005Client Relationship Consultants build
relationships with customers, engaging them via multiple channels
including in-person, by appointment, and virtually to provide the
best possible counsel while adapting a digital first mindset.
Strong client relationships are based on trust, assessing and
attending to customers banking needs, obtaining and processing
customer and account information, demonstrating and educating
clients on available deposit and loan products and services, and
recommending solutions based on each customers unique goals and
needs.Builds and fosters relationships with clients through
proactive outreach and follow up, asking questions and learning
about their financial needs, and banking channel preferences.
Identifies solutions for new and existing clients based on their
needs by effectively engaging and communicating with clients.
Maintains a working knowledge of consumer and business banking
products and services including digital products and services.
Provides a consistent optimal client experience, including greeting
clients and processing basic transactions. Develops collaborative
partnerships with branch team members and partners to best serve
clients. Opens new consumer and business accounts, completes
service requests and submits credit applications. Proactively
educates clients on emerging and self-service digital products and
services to assist with meeting their financial needs. Leverages
available resources and technologies to optimize the client
experience and serve our clients with operational excellence and
accuracy.This position requires National Mortgage Licensing System
(NMLS) registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment.Basic QualificationsHigh school diploma
or equivalentFour to five years of customer service experienceFour
to five years of sales experiencePreferred Skills/ExperienceProven
ability to build and foster relationships with clients through
proactive outreach and follow upAbility to effectively engage and
communicate with clientsThorough knowledge of applicable bank and
branch policies, procedures and support systemsThorough knowledge
of all retail products and servicesProven customer service and
interpersonal skillsExperience in participating in sales
campaigns/promotionsExperience with using and demonstrating digital
products and self-service technologiesAbility to explore and
identify a customers true needs while leveraging a digital first
mindsetDemonstrated advanced level of proficiency in making
appropriate recommendations that meet customers needs both
reactively and proactivelyExperience in the financial services
industry preferredBilingual in English and Spanish
preferred.#BranchWestIf theres anything we can do to accommodate a
disability during any portion of the application or hiring process,
please refer to our disability accommodations for
applicants.Benefits:Our approach to benefits and total rewards
considers our team members whole selves and what may be needed to
thrive in and outside work. That's why our benefits are designed to
help you and your family boost your health, protect your financial
security and give you peace of mind. Our benefits include the
following (some may vary based on role, location or
hours):Healthcare (medical, dental, vision)Basic term and optional
term life insuranceShort-term and long-term disabilityPregnancy
disability and parental leave401(k) and employer-funded retirement
planPaid vacation (from two to five weeks depending on salary grade
and tenure)Up to 11 paid holiday opportunitiesAdoption
assistanceSick and Safe Leave accruals of one hour for every 30
worked, up to 80 hours per calendar year unless otherwise provided
by lawEEO is the LawU.S. Bank is an equal opportunity employer
committed to creating a diverse workforce. We consider all
qualified applicants without regard to race, religion, color, sex,
national origin, age, sexual orientation, gender identity,
disability or veteran status, among other factors.E-VerifyU.S. Bank
participates in the U.S. Department of Homeland Security E-Verify
program in all facilities located in the United States and certain
U.S. territories. The E-Verify program is an Internet-based
employment eligibility verification system operated by the U.S.
Citizenship and Immigration Services.The salary range reflects
figures based on the primary location, which is listed first. The
actual range for the role may differ based on the location of the
role. In addition to salary, U.S. Bank offers a comprehensive
benefits package, including incentive and recognition programs,
equity stock purchase 401(k) contribution and pension (all benefits
are subject to eligibility requirements). Pay Range: $20.63 -
$27.50 - $30.25Job postings typically remain open for approximately
20 days of the posting date listed above, however the job posting
may be closed earlier should it be determined the position is no
longer required due to business need. Job postings in areas with a
high volume of applicants, such as customer service, contact
center, and Financial Crimes investigations, remain open for
approximately 5 days of the posting listed date.by Jobble
Keywords: U.s. Bank National Association, Portland , Client Relationship Consultant 3 (Banker) - Beaverton, OR, Professions , Beaverton, Oregon
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