Maintenance Supervisor - COG/GRP
Company: Cambridge Management Inc.
Location: Vancouver
Posted on: May 6, 2024
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Job Description:
About us:Cambridge Management, Inc. (CMI) began in 1987 as a
small team managing a portfolio of communities in Tacoma,
Washington. Our focus soon shifted to providing quality management
for affordable housing communities. These affordable communities
provide homes for those with limited incomes including families,
senior citizens, and people with disabilities. Today, our team has
grown to nearly 350 employees managing 114 communities and more
than 9,000 apartment homes. Our portfolio includes market rate, Low
Income Housing Tax Credit, and Project-Based Section-8 communities
that range in size from 6 to 344 units. We currently manage
communities in California, Florida, Hawaii, North Carolina,
Tennessee, Washington State, and Virginia.Why work for us:Cambridge
Management, Inc. offers the following Compensation and Benefits
package for full time employees:Position Salary Range: $28.25 -
$30.25Paid time off:A combined accrual of 80 hours of PTO &
Vacation.Up to 6 paid sick days per year. (varies based on state
sick leave laws)8 paid holidays2 paid floating holidays.Benefits
offered:Medical, Dental, Vision, Life Insurance, Long Term
Disability, AD&D & EAP401(k) with employer matchVoluntary
benefits availableJob Summary:Under direct supervision of the
Community Manager, the Maintenance Supervisor is responsible for
the preservation and upkeep of the property and the safety of all
maintenance personnel of the property. The Maintenance Supervisor
will be aware of and always operate within OSHA (Occupational
Safety & Health Act) Standards and company safety policies and
procedures. The Maintenance Supervisor is responsible for leading
the maintenance team and overseeing the overall maintenance of the
community, including repairs, the make-ready process, and
preventative maintenance.Requirements:Essential Job Duties and
Responsibilities:This job description does not list all duties that
will be required of this position. You will be required to perform
other duties, as requested by your supervisor.Supervise the
maintenance team and efficiently schedule maintenance activities,
such as make readies and service requests.Monitor and prioritize
service request and tasks; identify and expedite emergencies that
should be top priority.Communicate assignments to the maintenance
team and monitor the workload throughout the day to make sure that
tasks are completed timely and efficiently.Coordinate, schedule,
and perform preventative maintenance on community and apartment
appliances and equipment.Manage the make ready process by walking
vacant apartments after move-out to determine make ready needs,
communicating with vendors and monitoring progress, ensuring that
all repairs and replacements are completed, and notifying the
Community Manager when the make ready process is complete.Monitor
repairs that are continuously repeated and work with the team to
determine a cause and course of action.Participate in completing
service requests including repairing and replacing appliances,
plumbing systems, and air conditioning, heating, and electrical
systems, etc.Accurately complete records in OneSite regarding
service requests, preventative maintenance, and make-ready of
vacant apartments.Identify any issues regarding safety, hazardous
conditions or maintenance needs in the community and correct them
or report them to the Community Manager.Provide input to Community
Manager regarding employee performance evaluations, employee
compliments from residents, corrective counseling needs, etc.Assist
Community Manager in recruiting and interviewing potential
maintenance team members.Train, develop, and mentor the communitys
maintenance staff.Periodically complete written property safety
audits.Responsible for maintaining adequate inventory of supplies
for repairs.Monitor monthly maintenance budget and provide input to
Community Manager for determining annual budgets.Assist with ground
keeping, pool maintenance, housekeeping, distribution of notices,
apartment inspections, and other tasks as needed.May oversee new
development or rehabilitation of a community (i.e., market
surveys/strategies, provide property management insight/input to
construction team or contractor, walk apartments, punch-out,
etc.)Maintain overall organization and cleanliness of work areas
and maintenance shops.Participate in on call and snow removal
activities (if applicable).Knowledge, Skill, and Competency
RequirementsCompetency is based on education, training, skills, and
experience. In order to perform the job successfully, an individual
should demonstrate the following knowledge, skills, and
competencies:Must diagnose problems and make repairs in areas such
as electrical, plumbing, exterior, and appliance.Experience in tub
replacement as well as countertop and other interior upgrade
installation.Ability to perform daily work orders as well as
apartment unit turns in a timely manner.Read, understand, and
follow instructions contained in handwritten/printed service
requests, provide handwritten/typed responses to same, and complete
handwritten/typed reports in accordance with company
procedures.Responsible for ensuring the physical aspects of the
community meet the company's established standards and any
applicable laws. A successful candidate will be an excellent
communicator, have patience with all the Community population, and
is a team player.Strong organizational and time-management
skills.Strong customer service.Communicate effectively with
co-workers, residents, and vendors.Ability to maintain the physical
condition of the community as well as complete maintenance requests
for residents and unit turns.Must be willing to work flexible hours
including weekends for on-call or other duties as needed.Must share
24-hour on call phone on a rotation basis.Willingness to accept
other tasks and responsibilities that may not be strictly related
to repair and maintenance.Handle tile work, carpentry repairs and
all facets of the make ready process.Demonstrate knowledge of
technical skills as it relates to apartment maintenance.Basic tools
required.Computer Skills:Computer skills and working knowledge of
Office 365Basic: 10-Key, Alphanumeric Data Entry, Contact
Management, Payroll Systems, Spreadsheet, Word
Processing/TypingMust have excellent computer skills and have
industry software experience. RealPages OneSite competency will be
required following specific CMI training.Willingness and ability to
utilize tablet/mobile devices and software efficiently.Physical
Requirements:Requires bending or twisting? Daily, requires walking
and standing for prolonged periods daily; Requires kneeling,
crouching, stooping, or crawling? RegularlyRequires using hands to
handle, control, or feel objects, tools, or controls; Requires
repetitive movements.Position requires frequent / daily reaching,
pushing, pulling, and lifting up to 25 pounds, regularly / weekly
lifting up to 50 pounds and occasionally lifting up to 100 pounds
with team lifting.Requires constant contact with others
(face-to-face, by telephone, or otherwise) Requires face-to-face
discussions with individuals or teams; Requires use of electronic
mail; Requires telephone conversations.Requires dealing with
unpleasant, angry, or discourteous people at times.Requires working
in cramped workspaces and getting into awkward positions; Requires
working in very hot (above 90 F degrees) or very cold (below 32 F
degrees) temperatures; Includes exposure to sounds and noise levels
that are distracting or uncomfortable.Requires making decisions
that affect other people, the financial resources, and/or the image
and reputation of the organization.Requires exposure to equipment
and chemicals with use of proper PPE.Pace and Scheduling: Requires
meeting strict deadlines.Requires coordinating or leading others in
accomplishing work activities Requires work with external customers
or the public Requires work with others in a group or team; Job
tasks are performed in close physical proximity to other people?
RequiresIncludes responsibility for the health and safety of
others.Requires wearing common protective or safety
equipment.Requires working indoors in non-controlled environmental
conditions; Requires working indoors in environmentally controlled
conditions; Requires working outdoors, exposed to all weather
conditions.Experience/Education:High school diploma or
equivalent.At least 2 years proven experience as a maintenance
supervisor, preferably in the field of residential community
management.Certified Apartment Maintenance Technician (CAMT) is
preferred but not required.EPA Type I, Type II or Universal and CPO
certification strongly preferred.Must have certifications/permits
required by the city or state to perform job responsibilities
(i.e., pool operations, maintenance, electricians,
etc.)Driving:Must be able to travel to and from supply stores,
other communities, and other off-site locations without advance
notice, as a requirement of this position. Must have a valid
drivers license to perform these duties and drive a golf cart (if
one is on site).Must be able to complete all required training
within thirty (30) days of hire date.Must be able to work any shift
Sunday-Saturday to support the company's business needs.This job
description in no way states or implies that these are the only
duties to be performed by the team member incumbent in this
position. Further, this document does not create an employment
contract implied or otherwise, other than an at will
relationship.Additional NotesOffers contingent upon successful
completion of background check, drug screen, and MVR check (if
required by position)by Jobble
Keywords: Cambridge Management Inc., Portland , Maintenance Supervisor - COG/GRP, Professions , Vancouver, Oregon
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