PortlandRecruiter Since 2001
the smart solution for Portland jobs

Operations Admin I - III (Senior)

Company: FedEx Ground
Location: Troutdale
Posted on: February 16, 2020

Job Description:

Auto req ID: 225889BRPosition Type: Part TimeEmployee Type: NonexemptJob SummaryResponsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customers first line of contact for a variety of issues.Essential FunctionsProvides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolutionMinimum Education High School Diploma or GED requiredMinimum Experience Previous clerical or customer service experience preferredRequired Skills, Abilities and / or LicensureGeneral business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsOther Job Description InformationHours are Mon-Tues-Wed and must be available occasionally for Thursday or Sunday when needed for coverage. Preload hours. Days off Friday and SaturdayAddress: 2460 N.W. Sundial RoadCity: TroutdaleState: OregonZip Code: 97060Domicile Location: P971EEO StatementFedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforceSearch Engine Description: Administrative

Keywords: FedEx Ground, Portland , Operations Admin I - III (Senior), Administration, Clerical , Troutdale, Oregon

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Office Clerk I
Description: Position DescriptionSTARTING PAY: 16.00 / HOURThe role of the Office Clerk is to provide clerical support as it pertains to the warehouse, transportation, or general offices and ensure that clerical (more...)
Company: Ryder System
Location: Portland
Posted on: 02/23/2020

Admin Clerk/Receptionist
Description: We are seeking a qualified Medical Office Assistant looking to be an integral part of our culture where people come first, and we strive to make a difference. Personal health is
Company: MHM
Location: Portland
Posted on: 02/23/2020

Event Administrative Assistant
Description: Benchmarks company culture is central to our management philosophy. The companys stated purpose is to provide an entrepreneurial environment where determined people dare to create, share, and build futures.To (more...)
Company: Benchmark
Location: Stevenson
Posted on: 02/23/2020

Front Office Coordinator
Description: We currently have a Front Office Coordinator position available with our Vancouver, WA location. Join our team and help put a million people to work annually The Front Office Coordinator FOC is generally (more...)
Company: Express Employment Professionals
Location: Vancouver
Posted on: 02/23/2020

Description: Overview----Come work for one of Oregon's 2018 Most Admired Companies --ReceptionistPart-Time Weekend Shift Available--Avamere at Bethany16360 NW Avamere CourtPortland, OR 97229503-690-2402----The primary (more...)
Company: Avamere Health Services, LLC
Location: Portland
Posted on: 02/23/2020

Front Desk Receptionist: Posting
Description: Sea Mar Community Health Centers, a Federally Qualified Health Center FQHC founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational (more...)
Company: SEA MAR Community Health Centers
Location: Vancouver
Posted on: 02/23/2020

Office Admin
Description: Streem is a company with a simple mission: make the worlds expertise more accessible. We believe that as quickly as you can hail a ride with your phone, you should be able to have a plumber check out (more...)
Company: Frontdoor
Location: Portland
Posted on: 02/23/2020

Contract Administrative Assistant
Description: Work with employer's managers and vendors to complete general trade agreements
Company: JT Smith Companies
Location: Lake Oswego
Posted on: 02/23/2020

Front Desk Receptionist - Part Time
Description: Burkhart Dental Supply is seeking a Part-Time Front Desk Receptionist--for our branch office in Portland, OR This position will be 20 hours per week with variable/flexible start/end times. The ideal (more...)
Company: Burkhart
Location: Portland
Posted on: 02/23/2020

Administrative Assistant 3
Description: Description:Providence is calling an Administrative Assistant 3 1.0 FTE, Days to support the Foundations Department i n Portland , OR.We are seeking an Administrative Assistant 3 who will provide administrative (more...)
Company: Providence Health & Services
Location: Portland
Posted on: 02/23/2020

Log In or Create An Account

Get the latest Oregon jobs by following @recnetOR on Twitter!

Portland RSS job feeds