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Front Office Manager

Company: Non Specific Employer
Location: Newberg
Posted on: November 11, 2019

Job Description:

Description The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley. The Allison Inn & Spa's luxurious deluxe guest rooms and suites are thoughtfully appointed in a lush and relaxing setting. At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence! Duties and Responsibilities - Manage all Front Office operations to include, but not limited to, guest service and front desk registration, room inventory and availability, guest service standards and initiatives. - Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. - Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns. - Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. - Interview candidates for current job openings and train team members. Requirements Job Skills/Requirements/Qualifications - Minimum three years' experience in a four/five star hotel; with one year of experience in front office management. - Maintain a high degree of ethics and integrity. - Good problem Solving - Must possess polished telephone etiquette. - Must possess strong organizational skills. - Ability to work a flexible schedule to include weekends, evenings and holidays. - Ability to effectively communicate with all team members. - An enthusiastic, positive demeanor and desire to provide exceptional guest service . - Background Check / Drug Screening. TO APPLY: Apply online at ****************** under the Careers tab. Or submit your resume/cover letter to *******************. About Us The Allison Inn & Spa, offers visitors an unmatched resort experience amid the lush natural beauty of the Willamette Valley. Thoughtfully placed on 35 hillside acres, our luxury resort welcomes guests as they enter the property and drive past 7 scenic acres of estate vineyards. Our Oregon spa resort features 77 luxury guestrooms and 8 suites on four levels. Our spacious Willamette Valley lodging features gas fireplaces, either a terrace or balcony, and spa-like bathrooms providing a warm and inviting accommodations with high-end amenities for a memorable stay. The Allison Spa boasts 12 treatment rooms, a fitness studio, indoor swimming pool, whirlpool and pool terrace to ensure you feel your best, while our The Allison Salon offers manicure and pedicure services. Get a taste of authentic Oregon wine country cuisine at JORY Restaurant & Bar, our acclaimed on-site restaurant and wine cellar. Rated in the top 20 of Trip Advisor & rsquo;s Top Luxury Hotels in the United States!

Keywords: Non Specific Employer, Portland , Front Office Manager, Administration, Clerical , Newberg, Oregon

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