Level I / II Help Desk Engineer - Remote
Company: Lincolnit
Location: Portland
Posted on: November 22, 2021
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Job Description:
Job OverviewWe are currently seeking a full time Tier II Support
Engineer with a minimum of 5 years of extensive hands on experience
with any of the following: Citrix, Nable, VMware, SonicWALL,
Systems Administration, Exchange, Office
365.ResponsibilitiesProvide phone support and remote remediation
for complex issuesTroubleshooting and resolving customer system
problems across a broad range of technologiesProvide remote
installations of new software and upgradesProvide remote
installation of service Packs and security updatesProvide onsite
support and installations to clients when necessaryProvide helpdesk
support including analyzing and resolving end-user issuesAct as a
mentor and escalation point for Level I engineersSkills &
ExperienceKnowledge of Microsoft operating systems and desktop
applicationsExperience with installing, configuring, and
administering a broad range of technologiesExcellent written and
verbal communication skillsKnowledge of Citrix, VMware and
Microsoft Systems AdministrationCertifications a plusExperience
with installing, configuring, and administering a broad range of
technologiesCompany OverviewFounded in 1997, Lincoln Computer
Services is a growing custom IT solution provider. If you are
interested in working for a growth-oriented company with a culture
that exudes collaboration, integrity and a passion for technology,
submit your resume today!BenefitsLincoln offers a competitive
salary, training and education, a great benefits package (medical,
dental, vision, 401k), generous paid time off and an excellent
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Keywords: Lincolnit, Portland , Level I / II Help Desk Engineer - Remote, Engineering , Portland, Oregon
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