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Level I / II Help Desk Engineer - Remote

Company: Lincolnit
Location: Portland
Posted on: November 22, 2021

Job Description:

Job OverviewWe are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with any of the following: Citrix, Nable, VMware, SonicWALL, Systems Administration, Exchange, Office 365.ResponsibilitiesProvide phone support and remote remediation for complex issuesTroubleshooting and resolving customer system problems across a broad range of technologiesProvide remote installations of new software and upgradesProvide remote installation of service Packs and security updatesProvide onsite support and installations to clients when necessaryProvide helpdesk support including analyzing and resolving end-user issuesAct as a mentor and escalation point for Level I engineersSkills & ExperienceKnowledge of Microsoft operating systems and desktop applicationsExperience with installing, configuring, and administering a broad range of technologiesExcellent written and verbal communication skillsKnowledge of Citrix, VMware and Microsoft Systems AdministrationCertifications a plusExperience with installing, configuring, and administering a broad range of technologiesCompany OverviewFounded in 1997, Lincoln Computer Services is a growing custom IT solution provider. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!BenefitsLincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent woPowered by JazzHRxcShJBIcKwby Jobble

Keywords: Lincolnit, Portland , Level I / II Help Desk Engineer - Remote, Engineering , Portland, Oregon

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