Company: Clackamas Women's Services
Location: Oregon City
Posted on: December 5, 2019
Candidates with bilingual/bicultural competencies provide an
additional and essential value to our organization and we increase
our starting wage accordingly for bilingual/bicultural staff.
About Clackamas Women's Services (CWS)
Clackamas Women's Services (CWS) was incorporated in 1985 as
Clackamas County's first shelter for women and children escaping
family violence and domestic abuse. CWS' service delivery framework
is built on trauma-informed best practices that promote safety and
self-determination. Our vision is to live in a society that no
longer tolerates domestic and sexual violence, but rather thrives
on mutual respect.
CWS offers comprehensive, responsive solutions for adults and
children impacted by sexual assault, domestic violence, stalking,
the sex industry, and elder abuse. Through our confidential
emergency shelter, our rural outreach office and A Safe Place
Family Justice Center, CWS coordinates services with other public
and private agencies in order to best serve survivors seeking help.
Participants in our programs receive no-cost services by highly
The Program Director oversees the programs provided by Clackamas
Women's Services and leads all direct service staff and program
managers in the delivery of agency services. The Program Director
supervises and supports the program managers and coordinators of
CWS and provides direction and leadership for the execution of the
organization's strategic plan, philosophy, values and mission in
the delivery of services.
Specific Areas of Responsibility:
Programs and Services:
- Manage implementation of program aspects of CWS' Strategic
- Provide regular supervision and support for all program
managers and coordinators
- Provide regular feedback to program managers and staff and
daily triage to resolve complex problems or unique situations
- Provide expertise for and establish quality standards,
performance expectations, practices and policies for delivery of
direct services across programs.
- Implements measurable benchmarks to ensure standards, goals and
performance expectations are met.
- Support agency in centering equity and inclusion and in
developing and implementing cultural competency, cultural
responsiveness and culturally specific programming goals and
- Lead and support program and agency evaluation strategies and
determine gaps and the needs for improvement.
- Maintain working knowledge of best practices in the field and
continually works to raise service delivery beyond that level.
- Provide oversight and facilitate implementation of agency data
- Serve as agency Custodian of Records; monitor all CWS program
records and ensures grant contract compliance.
- Work with Grants Manager to complete reports and ensure grant
reports are submitted to funders on a timely basis.
- Participate in program planning processes with each team and
work with leadership to set both short-term and long-term goals and
objectives for programs.
- Provide final adjudication of participant grievances, as
- Act as back-up to Program Managers during planned and unplanned
absences and in emergency situations.
- Keep senior leadership regularly informed on CWS programs.
Systems Engagement and Community Networking:
- Represent the mission, values & philosophy of CWS to program
participants, staff, partners and to the public.
- Responsible for cultivating and managing strong formal
collaborations with a wide range of community partners.
- Act as liaison and problem-solve with other community service
- Serve as primary agency liason for local systems-based
partners, including law enforcement, criminal justice system and
- Coordinate CWS' participation in the Clackamas County Domestic
Violence Protocol including the agency's role in the lethality
- Serve as the community based advocate trainer for the
Strangulation Response Initiative.
- Provide training to local law enforcement and others on DV/SA
related issues, including: lethality assessment, trauma-informed
interviewing, strangulation, and DV/SA investigations.
- Support A Safe Place Family Justice Center in the development
and implementation of policies and training for police,
prosecutors, probation and parole officers, and the judiciary in
recognizing, investigating, and prosecuting instances of sexual
assault, with an emphasis on recognizing the threat to the
community for repeat crime perpetration by such individuals.
- Maintain collaborative associations with public and private
organizations regarding domestic violence and related survivor
- Represent agency by attending public and private service
- Speak publicly on behalf of the organization as necessary.
- Work directly with the Executive Director to identify, create a
plan and cultivate strategic partnerships with community partners
and stakeholders; specifically in the area of service delivery.
- Provide direct service support as needed in all programs.
- Prepare regular program reports for Executive Director & Board
of Directors; provide occasional reports at meeting of the
- Meet regularly with Executive Director to plan and prioritize
- Other duties as assigned.
- Proven experience as a Program Director.
- Minimum 5 years direct client service / programming
- Minimum 5 years management / budget / personnel
- Experience working with law enforcement preferred.
- Demonstrated experience in providing or supervising shelter
services and/or housing assistance.
- Thorough understanding of project/program management techniques
- Excellent organizational and leadership skills.
- An analytical mindset with great problem-solving
- Excellent communication skills.
- Demonstrated ability to effectively communicate understanding
of domestic & sexual violence, and their effects on survivors,
their children and society.
- Demonstrated understanding of anti-oppression issues, ability
to work effectively with individuals from diverse backgrounds, and
understanding of culturally responsive service delivery
- Successful experience writing government grant proposals and
- Demonstrated understanding of participant outcomes, and
moderate to significant statistical reporting experience.
- Computer proficiency in Windows environment including: word
processing and spreadsheets and client databases
- Valid driver's license, reliable motorized vehicle required and
- Demonstrated experience and solid relationships with Clackamas
County social service delivery agencies preferred.
This is a full time position or 1 FTE. The salary range for this
position is $70,000-$84,000. Clackamas Women's Services offers a
generous benefits package that includes:
- Employer paid premiums for employee health insurance.
- Generous paid time off, a floating birthday holiday and the
ability to maintain a great work/life balance.
- 6-12 weeks of Employer paid parental leave.
- Employer paid premiums for life insurance.
- Employer paid premiums for long term disability.
- Opportunity to contribute to a 403b retirement plan.
- Access to an employee assistance program.
- Professional development opportunities.
We are committed to building a diverse and inclusive workforce that
represents the communities we serve. Women, people of color, LGBT,
older adults and people with disabilities are strongly encouraged
Please submit a resume and cover letter to with the subject line of
Keywords: Clackamas Women's Services, Portland , Program Director, Executive , Oregon City, Oregon
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