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Product Manager Senior

Company: Cambia Health Solutions
Location: Portland
Posted on: January 17, 2020

Job Description:


Product Manager Senior

Portland, Oregon

The Senior Product Manager is responsible for creating the business and product plan, and articulating the product strategy, vision, design, development and ongoing oversight of products that support the launch and growth of businesses within the Cambia family of companies. These roles are responsible for all phases of new product development and management activities including defining business requirements, leading product development, implementing and sustaining the strategic product roadmap, pricing and budget models, competitive positioning and product design for both existing and next-generation product offerings.

These roles are inherently cross-functional and require close work and collaboration with counterparts in product development, data science and data engineering, user experience, operations, program, and strategy to ensure all teams are delivering high-quality products that solve real market needs.

This specific role is responsible for understanding the current and future trends in medical plan design and related innovations that are ancillary but important to employer and broker customers. The candidate should have insights into market changes, network hybrid products, competitor strategies and associated differentiators. The unique set of skills require some financial and underwriting knowledge, a capacity for innovation, ability to scan and digest market movement, leadership presence, and excellent communication skills.

At Cambia, our values are fundamental to achieving our Cause of transforming the health care industry. They guide our actions and bring diverse perspectives together to improve the health care journey better for those we serve. All eight values are equally important and linked to the others: Empathy, Hope, Courage, Trust, Commitment, Innovation, and Accountability. These values are not just words on paper - we live them every day.


General Functions & Outcomes:

* Adept at working and creating health plan designs, plan differentiators and estimating impact of the design differentials to plan cost/spend. Identify innovative plan designs ensuring a balance between risk and conservative plans.
* Manage the product roadmap and prioritization process, including defining the deliverables into discrete commitments (sprint planning). Contribute to the long term product vision.
* Stay current on emerging risks, issues, major industry trends or events, and changing state and federal laws and regulations in order to make sound underwriting decisions that are vital to meeting client needs and maintaining overall profitability.
* Understands the target market and primary user needs for a product. Directs the product management activities for products to meet business, market segmentation and financial goals.
* Synthesizes business requirements from multiple sources including or may include customer segments, healthcare product experts, brokers, and sales teams into requirement documents and agile project plans. Define business requirements from multiple sources, focusing on largest measures of success.
* May conduct market research by working with internal teams and visits to customers and other relevant companies
* Provides direct support to Sales, participate in product training for sales, as well as ongoing go to market efforts.
* Assist in development, preparations and presentation of data and analytics that will support marketing and sales, as well as department scorecards and general product success measurement.
* Continually help to assess and recommend enhancements to streamline processes and provide a superior Employer and Member experience.
* Manage a products life-cycle from planning to tactical activities to cross company go to market planning and product sunsetting.
* Collaborates with team to develop and deploy strategies for improving customer acquisition, engagement, and retention.
* Ensures that all issues are identified, reported, tracked and resolved in a timely manner.

* Creates an annual product plan, by quarter, for each product and the overall product platform experience, including integration of market research, competitive analysis, product positioning, and product performance
* Direct and hands-on involvement with driving current and next-generation product solutions is expected.
* Infuses original and differentiating insights into the product strategy resulting in new products that lead the market.
* Initiates and drives product launches and improvements to meet changing market needs and to achieve strong ROI in appropriate markets and channels. Includes driving market positioning, benefit design, pricing parameters, risk profiles, and legislative/regulatory responses.
* Leads an effective Product Strategy and Product Management team structures to achieve desired market objectives, including implementing and driving successful product plans.
* Perform and/or manage ongoing, in-depth analyses of all key attributes of existing market products; prepare detailed product reporting to evaluate actual product performance against standards developed for key performance indicators. Take strong and immediate actions backed by analytics on non-performing products.
* Initiate primary and secondary research studies to determine market needs, competitor strength and positioning, customer satisfaction, or industry and regulatory developments.
* Mentors others in the areas of domain, process, strategy, and communication within the organization.
* Influences others across the company and aligns strategy across divisions.
* Is viewed as an expert on most areas of the site and has a deep understanding of the processes behind flows.
* Fully understands and aligns business needs with user and technical needs on all projects.
* Represents the team externally to the press, local events, conferences, etc.
* Guides design and development teams to better solutions for problems across all product lines.
* Drives organizational change in global processes and strategy.

Minimum Requirements:

* Proven record of creating successful products based on a balance of user needs, business goals, and technical constraints.

* Concrete experience managing complex products (preferably in healthcare) through a product development lifecycle

* Excellent interpersonal and leadership skills with demonstrated ability to lead teams and build effective working relationships with individuals and groups at all levels.

* Demonstrated project management skills including effective planning, organizing, and administration of multi-functional work responsibilities.

* Demonstrated ability to prioritize features and enhancements, and are data driven and a student of test driven design.

* Demonstrated ability to communicate effectively both orally and in writing, including formal presentations and the facilitation of group planning sessions.

* Demonstrated ability to synthesize findings, prepare reports, create executive level documents and recommend solutions.

* Demonstrated track record in developing and managing highly successful products for healthcare preferred.

At Cambia, we advocate for transforming the health care system. You aren t satisfied with the status quo and neither are we. We're looking for individuals who are as passionate as we are about transforming the way people experience health care. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check is required.

Keywords: Cambia Health Solutions, Portland , Product Manager Senior, Executive , Portland, Oregon

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