Language Quality Project Manager - Portland, Oregon

Company: Vistatec
Location: Portland
Posted on: February 25, 2021

Job Description:

Language Quality Project Manager - Portland, Oregon Vistatec's Program Management has an opening for a LanguageQuality Project Manager. This role involves direct client and vendorcommunications, working within as a global team, with PM/PC/PA support coveringall time zones. We work hard to train and develop our resources and maintainvery low turnover as compared to the industry standard. Main Duties & Responsibilities-- --- Ensure the client receives superior standards ofservice as a representative of a key vendor partner --- All standard aspects of interfacing with clientcompanies including Status reporting customized to the client's needs --- A high level of reporting back to vendormanagement --- Ensure consistency across the program, suggestand share best practices --- Initiate process improvements where appropriate,develop the program further --- Provide support & partnership to the program counterpart on the client's side --- Oversee the Localization QC process bridging the work of internal stakeholders (regional & local) with global suppliers --- Help drive quality & consistency across all consumer touch points through implementation of copywriting & localization best practices to ensure a unified TOV for the Brand --- Review/assess the overall quality & accuracy of Content in the region in order to identify opportunities for-- improvement & optimization; act as an arbiter for any language issues that arise between internal stakeholders & --- Constantly share key insights & information on seasonal campaigns, stories, taglines, etc. with suppliers to ensure quality of deliverables --- Train suppliers to ensure the highest quality consumer experience for the localization of original content --- Build & maintain relationships with key internal and external localization stakeholders & suppliers --- Analyze delivery metrics to identify consumer insights, trends, diagnose issues & reinforce copy & quality standards --- Effectively communicate project updates cross-functionally Requirements --- Experience & confidence working in a vendor supply environment with a Global client --- Degree or Masters in Translation, Business,Localization or relevant field --- A minimum of 3 years project managementexperience working in Localization --- Experience working with a team of onsite & offsite linguists --- Above & beyond type communication and interpersonal skills --- Solution orientated problem solver withexcellent planning and organizational skills --- Excellent attention to detail and customerservice skills --- Ability to work under pressure in a deadlinedriven environment --- An interest in sports and outdoor activities an advantage --- Fluent English, ability to speak other languagesa bonus --- Knowledge of standard Localization tools suits Language Quality Project Manager - Portland, Oregon

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