Rockwood - Youth & Family Services Manager
Company: Boys and Girls Clubs of Portland
Location: Portland
Posted on: May 16, 2022
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Job Description:
BGCP'S mission is to empower all young people, especially those
who need us most, to discover their full potential as caring,
engaged, responsible community members. BGCP's top priorities are
to ensure an inclusive, diverse and equitable work environment with
an uncompromised commitment to safety. We are committed to
filtering all policies and practices through an equity-based and
trauma-informed care lens. We position ourselves as lifelong
learners and seek individuals who have demonstrated dedication to
creating safe and nurturing environments. We seek individuals who
are dedicated to supporting extraordinary experiences for youth,
are exceptional team members, have an investment in our surrounding
communities, and are hungry for ongoing personal growth and
professional development. Join our dynamic team and be prepared to
be challenged, to work hard, and to participate in a vibrant,
mission-driven environment. Be prepared to fall in love with the
work we do and the youth with whom we are privileged to serve each
day. For more information on BGCP and our work visit:
http://bgcportland.org/about/ BGCP is currently searching for a
Youth & Family Services Manager (YFSM). This is a Club management
position that requires critical thinking, strong supervision and
customer service skills; and the dedication to creating and
maintaining support services for youth and their families. With the
direction of Club and Program leadership, the YFSM is responsible
for providing guidance, resources and mentorship to Club members
and cultivating ongoing opportunities for family engagement. This
position requires an unwavering commitment to the overall mission
and vision of the BGCP and service to our members. The necessary
skills required for this position is an uncompromised dedication to
equity and inclusion; a safety-first mindset keeping our staff and
members' safety our #1 priority; and a commitment to success
through overseeing the execution of first-class services and
resources to our youth and families. This position works under the
direction of the Club Director and collaboratively with the Area
Director of Youth & Family Services, the Coordinator of Mental
Health Services and BGCP YFSMs to be informed on leading practices
to assess and respond to the diverse challenges of the youth and
families we serve. The YFSM oversees the delivery of trauma
informed practices within their Club environment, mentoring staff
and volunteers on the required skills for working with youth
exposed to Adverse Childhood Experiences (ACES). This position is
responsible for the tracking and evaluation of membership and
impact data, as well as ensuring the safety of all members. The
YFSM oversees the part-time front desk associate. Position
Responsibilities: Execution: Assess the needs of Club members and
their families to provide additional services and community
resources.Develop and coordinate intervention programs and group
sessions in response to the assessed needs of the youth and
families.Track and maintain accurate and up-to-date records, files,
and impact data on the youth we serve.Responsible for developing a
family engagement program including monthly family events.Hire,
train, mentor, and supervise front desk staff and cover all front
desk responsibilities when necessary. Working in collaboration with
the Club Director to serve as onsite support for social work
interns.Provide data and other relevant information in support of
grant contracts, reports and proposals. Working collaboratively
with their Club Director and the Area Director of Youth & Family
Services to identify areas of direct service ( one-on-ones,
prevention programming, small groups, etc.) that they will then
facilitate and execute at their club location.All BGCP employees
are Mandated Reporters and must report any suspected Child Abuse or
Neglect to their direct supervisor. Training: Participate in
on-going training focused on trauma-informed practices and
principals to earn specified certificates essential to perform
duties.Participate in identified professional development trainings
to increase skills and knowledge of trauma-informed practices and
the identification and response to ACES.Participate in quarterly
self-care trainings. Communication/Information management:Act as a
Club liaison to local school districts and community service
agencies to provide resources and referrals to youth and
families.Execute uncompromised confidentiality in the collection of
youth & family data. Respectful analysis and reporting of Club
demographics.Ensure all membership and attendance information is
complete and accurately entered into BGCP's member management
system.Maintain necessary documentation for DHS reports of abuse,
neglect, and other instances of harm, as needed. Safety: Provide
guidance to Club members who need behavioral supports.Provide
support to BGCP Staff on guidance and discipline of members,
positive behavior management techniques, and additional training
resources supporting positive youth development as needed.As a
member of the FT team at a club location, facilitate weekly FT team
reviews and processing sessions, review incident reports, and
forward them to appropriate SR Programs Director. Teamwork: Work
collaboratively with BGCP Youth & Family Services Managers to
enhance and advance organizational trauma-informed priorities.Act
as a resource for staff providing appropriate/current information
on at-risk children and families as well as youth
guidance.Contribute to the implementation of Club and
organization-wide special events and programming.Handle other
duties and responsibilities as directed or deemed necessary by the
Club Director, the Area Director of Youth & Family Services
Officer, the Coordinator of Mental Health Services as well as
designated Person In Charge at Club. Family Engagement: Act as Club
liaison with family members.Responsible for executing ongoing
Family events and engagement opportunities.On-going communication
through diverse channels to engage and inform families on Club
events, programming and resources. Position Qualifications:
Uncompromised commitment to equity and inclusion in all you
do.Belief that all children must have equal access to high quality
programs and resources.Leadership in an environment dedicated to
safety and trauma-informed care for youth.Proven experience working
with and providing resources to youth and their families.Possess
the skills necessary to work with youth who have been exposed to
Adverse Childhood Experiences.Self-motivated and able to work
independently with little supervision; while able to work
effectively in a team environment.Work been directed by
evidence-based, data driven systems and results.A proven convener,
mentor and team builder.A first-class communicator.Bilingual in
English/Spanish is a plus. Working Environment & Physical
Requirements: The job's functions require the following physical
demands: While performing the duties of this job, the employee is
frequently required to stand, walk, sit, use hands to finger,
handle, or feel objects, tools or controls, reach with hands and
arms, climb stairs, balance, stoop, kneel, crouch, talk or hear and
occasional lifting of a minimum of 25 lbs. Specific vision
abilities required by the job include close vision, distance
vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus. High volume of personal interaction with
members, families and staff may be stressful. The noise level is
usually moderate but may increase during busy
periods.PI177863053
Keywords: Boys and Girls Clubs of Portland, Portland , Rockwood - Youth & Family Services Manager, Executive , Portland, Oregon
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