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Manager, Account Management

Company: Extensis
Location: Portland
Posted on: June 25, 2022

Job Description:

Working at Extensis // You'll be a creative and collaborative leader of the Extensis US sales team, coaching team members to sell our products to new and existing accounts. This role will be fast-paced and challenging, and a successful candidate will have a proven track record of closing business and teaching others. This candidate will be able to teach selling tactics and pipeline management skills and hold team members accountable to their sales targets. The candidate should be personable, opportunity-driven, and have a good understanding of the sales process, reporting those results back to the Sales Director. The ideal candidate will be able to adjust and execute the Extensis sales playbook to improve team performance and align a customer's business needs with products in the Extensis platform . What You'll Do // As a Manager, Account Management your duties will include:

  • Coach team to follow a sales playbook that best guides a prospect to become an Extensis customer
  • Teach and/or demonstrate good pipeline management skills to support a healthy pipeline forecast
  • Teach and/or demonstrate effective sales strategies to improve opportunity creation and conversion metrics
  • Work strategically with the Channel Sales team to execute on collaborative sales opportunities
  • Implement migration campaigns to move customers from existing products to the new Extensis platform
  • Launch outbound prospecting campaigns aimed at targeted accounts and develop additional pipeline from that outreach effort
  • Hold account managers accountable to CRM updates, daily task management, and a minimum expectation of logged activities
  • Work with Extensis Channel managers to optimize the handoff playbook to leverage partner responsibility for legacy product sales
  • Coach Account Managers to hand off products that don't fit with Extensis of the future
  • Develop new outreach strategies to gain better response rates or new lead acquisition
  • Co-sell opportunities with Account Managers, when appropriate
  • Uncover business and workflow needs so you can present feedback to our product management team What you Bring // In addition to a positive attitude, a desire to learn, and a passion for what you do, the ideal candidate will also have the following:
    • Bachelor's Degree or equivalent experience
    • 5+ years inside or outside sales experience in a technology environment. Special consideration may be given to candidates with experience in B2B SaaS.
    • Have experience coaching a team, or being a sales team lead
    • A proven track record of quota and goal achievement.
    • Have strong coaching skills and understand how to enforce CRM adherence
    • A motivated hunter who likes to be rewarded for an outreach effort
    • Possess excellent written and verbal communication skills, and comfort with digital presentations
    • The ability to identify customer business needs to recommend relevant solutions.
    • The ability to teach how to prioritize responsibilities in a fast-paced and dynamic environment.
    • Have experience using CRM tools such as Salesforce
    • Be a great listener and demonstrate the ability to ask good questions throughout a sales process
    • Be competitive and performance-driven.
    • Be intelligent, curious, and a problem-solver
    • Be a person who embraces learning, values feedback, and works to improve every day
    • Additional language skills are a plus
    • Possess skills to work independently from your home office What We Offer // We take pride in offering a culture that is friendly, fun, diverse, and inclusive. In addition to competitive compensation and a rich benefits package, we also offer a generous PTO allowance, 11 paid holidays per year, a 401(k) Plan with Employer Match, education reimbursement, access to professional and personal development programs, on-site fitness facility (at our Portland office) and paid time off to volunteer to the cause of your choice. We actively promote the importance of balance and wellness, with programs offered throughout the year to support the health of our people. We are honored to be named the #1 Healthiest Employer in Oregon in 2020 and #2 in 2021! About Extensis // We were born in Portland, Oregon. We grew up servicing through our software solutions the creative, print, and publishing industry. And now more than 25 years later, we have become management experts in digital assets, including fonts, images, and geospatial imagery. We specialize in helpful, easy-to-use asset management solutions to streamline the connection between our customers and their assets.


Keywords: Extensis, Portland , Manager, Account Management, Executive , Portland, Oregon

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