EnergyTech Account Manager - Remote

Company: Goldstone Partners, Inc.
Location: Portland
Posted on: June 25, 2022

Job Description:

Rolling Energy Resources (RER), located in Boulder, CO, takes a new approach to managing demand on the grid from electric vehicle (EV) charging. Our platform provides utilities with smart charging, demand response, and electric vehicle research solutions for most automotive brands, without hardware. We connect directly to the cars through their telematics (i.e., their connectivity, or apps). We are a team of demand-side management professionals who bring our smart product expertise to the electric vehicle space. We love to solve challenging problems. Figuring out how to enable rapid EV growth, leverage green energy, protect the electric grid while saving money for our utility customers & EV drivers is just the beginning.
We Value: Impact, Innovation, Experience
As the newest member of our team, you will be guiding utility companies through their project journey - onboarding, nurturing, problem solving and consistent support. You will cultivate and manage existing clients to ensure their EV programs go off without a hitch. You are relationship-centered professional with a passion for serving clients and are continually on the lookout for product improvements to help our customers succeed. You have experience with utilities, demand side energy programs, love data and can keep projects moving. If the idea of being part of the future of energy sounds exciting, let's talk!
You Value: Organization, Efficiency, Alternative Energy
Spend your days:

• Managing the client experience, including project onboarding, EV owner recruitment, reporting, and customer delight
• Building strong relationships with our utility clients by being consistently available for answering questions, troubleshooting technical issues and interpreting data
• Documenting your work in our internal systems to keep everyone "in the know"
• Identifying areas of improvement for products, services, and customer success methods - providing "voice of the customer" feedback to the development team
• Assisting with marketing to expand our reach at industry conferences
• Pitching in wherever you can - we're a small team with a lot of ground to cover!
  What you'll bring with you:
  • Undergraduate degree and at least 3 years of direct experience with demand side energy management or energy efficiency program management with a utility company or consulting firm servicing utilities
  • Data centered with no fear of tackling basic calculations in excel
  • Naturally self-directed, organized, and resourceful with an agile mind that can switch priorities quickly
  • Highly refined communication - spelling, grammar and voice
  • No fear of tackling problems in unfamiliar territory -
  • Service centered approach to customer engagement - building relationships with each encounter
  • Friendly, outgoing, engaging personality, you truly enjoy helping people
  • Passionate about future of electric vehicles
    And what you'll get in return:
    • Salary $75,000-100,000 with a nice suite of benefits
    • A group of smart people to work with
    • The opportunity to be part of an impactful product
      Goldstone Partners is helping this experienced team of innovators find a gifted professional who demonstrates the company's values. Principals only, please. Applications welcome for those who are US Citizens or hold a Green Card.

Keywords: Goldstone Partners, Inc., Portland , EnergyTech Account Manager - Remote, Executive , Portland, Oregon