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General Manager of Food & Beverage

Company: The Nines
Location: Portland
Posted on: August 7, 2022

Job Description:

Why us?

The Nines a Luxury Collection Hotel, Portland is seeking a General Manager of Food & Beverage to oversee Departure Restaurant + Lounge and Urban Farmer Portland.

Urban Farmer is Portland's most sophisticated Farmer-to-Table steakhouse, located on the 8th floor of the Nines Hotel. We take advantage of Oregon's bounty and use locally sourced ingredients and meats to distinguish our food as the best in the city.

Departure Restaurant + Lounge, one of America's hottest Asian restaurants. Floating atop the landmark Meier & Frank Building, Departure's ambitious menu captivates diners with its' masterful remix of authentic coastal cuisines. From street food-styled starters to meal-sized classics, rice and noodle specialties to market-fresh sushi, Departure embraces the bounty of the Pacific Northwest and uses the freshest ingredients to deliver the fiery flavors of the Far East.

As part of Sage Restaurant Group, we focus on building "independent" restaurants and lounges bordering our hotels in prime locations. We connect with the people that live and work in the communities we serve by providing highly designed, innovative, locally focused food and beverage experiences. Surrounded by farms, forests and the ocean, Portland is one of America's booming food cities with year-round Farmers' markets and artisans creating and making some of the most delicious goods in America.

Job Overview

Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.

Responsibilities


-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
-Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
-Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.

Keywords: The Nines, Portland , General Manager of Food & Beverage, Executive , Portland, Oregon

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