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Account Manager

Company: Fern Expo
Location: Portland
Posted on: September 24, 2022

Job Description:

The Account Manager will manage and assist other sales personnel with corporate clients and trade shows. They will be responsible for preparing events, from gathering equipment and labor needs to organizing graphics and display needs. Additionally, the Account Manager is responsible for delivering a high level of customer service at all levels, both internally and externally.

Essential Duties and Responsibilities:

LABOR MANAGEMENT

  • Lead and oversee local labor in achieving the goals and timelines outlined for an event.
  • Work with the operations manager in identifying and assigning the proper labor needed for an event.
    OPERATIONAL MANAGEMENT
    • Work with operations manager to identify equipment needed for an event.
    • Enter and maintain job tickets and client information.
      FINANCIAL RESPONSIBILITIES
      • Work with incoming clients and other Fern cities write quotes, work tickets, and invoices.
      • Ability to create financial documents and budgets
      • Oversee labor onsite and actively work to cut labor jobs while still effectively completing an event.
        EXTERNAL ROLE
        • Attend venue and visitor s bureau meetings as requested.
        • Assist in qualifying sales leads.
        • Serve as the face of the company within the local community and industry.
          Required Knowledge, Skills, and Abilities:
          • Experience in trade shows, live events, or related industry preferred
          • Strong client relationship and service delivery experience
          • Excellent written and presentation skills
          • Proficiency with MS Office
          • Bachelor's Degree preferred, not required.
          • 2+ years experience in Operations and/or Customer Service
            Travel may be required for up to 30% of the time.

Keywords: Fern Expo, Portland , Account Manager, Executive , Portland, Oregon

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