Director, Digital Transformation Products Journey
Company: Unum
Location: Portland
Posted on: January 26, 2023
Job Description:
When you join the team at Unum, you become part of an
organization committed to helping you thrive.Here, we work to
provide the employee benefits and service solutions that enable
employees at our client companies to thrive throughout life's
moments. And this starts with ensuring that every one of our team
members enjoys opportunities to succeed both professionally and
personally. To enable this, we provide: -
- Award-winning culture -
- Inclusion and diversity as a priority -
- Competitive benefits package -
- Generous PTO (including paid time to volunteer!) -
- Up to 9.5% 401(k) employer contribution -
- Mental health support -
- Career advancement opportunities -
- Student loan repayment options -
- Tuition reimbursement
- Flexible work environments -And that's just the beginning--- -
-With 10,000 employees helping more than 39 million people
worldwide, every role at Unum is meaningful and impacts the lives
of our customers. Whether you're directly supporting a growing
family, or developing online tools to help navigate a difficult
loss, customers are counting on the combined talents of our entire
team. Help us help others, and join Team Unum today! -General
Summary:Are you an experienced people leader that is data-driven
and eager to drive and deliver meaningful business outcomes? Unum
is seeking a trusted partner that exemplifies these qualities to be
a Director, Digital Transformation & Product Strategy. At Unum, the
Products Journey creates incredible value by driving the insured
product portfolio to market leading positions and ensuring products
are simple, easily understood, and high value for consumers by
leveraging strong digital solutions and product management
expertise. This high-profile role calls for an individual who has
proven industry experience leading transformation efforts focused
on delivery, cost optimization, continuous improvement, and value
realization. To effectively transform the business, this role
requires extensive technology, financial acumen, analytical and
leadership skills, and ability to drive business growth through
enterprise-wide data policies and governance.Job Specifications
- Bachelors degree, or equivalent relevant business experience.
Masters degree is a plus.
- 5 - 7+years of experience delivering value to customers through
problem solving, analytics, and/or digital assets, or equivalent
relevant experience.
- Experience building and presenting complex cost benefit
analysis to obtain buy in from senior leaders for company
investment.
- Strong people leader with excellent interpersonal skills and
ability to influence partners
- Proven leadership ability with ability to lead, coach and
develop others.
- Experience in leading and building a change culture with
stakeholder management, Operational readiness & buy-in with strong
communication
- Proven understanding of customer journey and behaviors &
expectations to invest in technology
- Drive Digital Transformation through customer adoption, user
experience labs, marketing campaigns, etc.
- Demonstrate proven experience in project delivery and risk
management.
- Ability to think and execute at both a strategic, tactical and
operational level
- Specific experience and/or education in Computer Science or
Information Systems is a plus.
- Excellent problem solving and critical thinking ability with
strong understanding of Agile methods
- Experience delivering data and/or digital based solutions that
have a direct impact on customer experience.
- Strong skills in conducting and analyzing qualitative and
quantitative research and turning the results into actional
recommendations.
- Proven results focusing on quality delivery and delighting
customers; holds self to high standards of delivery
- Collaborative team player; able to work effectively within a
team and more broadly with people from a variety of backgrounds and
areas across the organization.Principal Duties and Responsibilities
-
- Passion for excellence in people, products, and processes and
strong understanding of Product Management
- Leveraging complex data models to tell a story, effectively
present and influence senior leaders on innovative digital solution
recommendations
- Brainstorm and negotiate effectively with various stakeholders,
advocating to achieve the best outcomes across product lines.
-
- Create business plans for assigned projects including the
development of complex financial cost benefit modeling.
- Research, analyze and synthesize significant amounts of
information to quantify and identify business opportunities and
issues
- Leverage broad business and transformational subject matter
expertise to design digital solutions that align with strategic
objectives, support business goals and delivery efficiency gains to
reduce costs to operational areas while improving the experience
for our customers. -
- Simplify and reimagine processes to create transformational
experiences through digital assets -
- Lead and drive large and highly complex transformational
projects with a focus on utilizing data driven analysis to drive
outcomes that will improve customer experience and operational
readiness for digital solutions. -
- Through strong commercial awareness, identifies and recommends
opportunities to leverage digital based technology solutions to
improve business performance and improve customer experience.
-
- In close partnership with the Product Owners, provide direct
input into long term technology and digital roadmap strategy for
the Products Journey to ensure that solutions align with company
strategy and will have a significant impact on operational
readiness, customer experience and financial ROI.#LI-LB22
#LI-Hybrid #LI-Multi-IN1Unum and Colonial Life are part of Unum
Group, a Fortune 500 company and leading provider of employee
benefits to companies worldwide. Headquartered in Chattanooga, TN,
with international offices in Ireland, Poland and the UK, Unum also
has significant operations in Portland, ME, and Baton Rouge, LA -
plus over 35 US field offices. Colonial Life is headquartered in
Columbia, SC, with over 40 field offices nationwide.The base salary
range for applicants for this position is listed below. Unless
actual salary is indicated above in the job description, actual pay
will be based on skill, geographical location and
experience.$103,600.00-$202,100.00Additionally, Unum offers a
portfolio of benefits and rewards that are competitive and
comprehensive including performance-based incentives, healthcare
benefits, insurance benefits, paid time off, and a 401(k)
retirement plan with an employer match up to 5% and an additional
4.5% contribution whether you contribute to the plan or not. - All
benefits are subject to the terms and conditions of individual
plans.Company:Unum
Keywords: Unum, Portland , Director, Digital Transformation Products Journey, Executive , Portland, Oregon
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