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Director, Digital Transformation Products Journey

Company: Unum
Location: Portland
Posted on: January 26, 2023

Job Description:

When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: -

  • Award-winning culture -
  • Inclusion and diversity as a priority -
  • Competitive benefits package -
  • Generous PTO (including paid time to volunteer!) -
  • Up to 9.5% 401(k) employer contribution -
  • Mental health support -
  • Career advancement opportunities -
  • Student loan repayment options -
  • Tuition reimbursement
  • Flexible work environments -And that's just the beginning--- - -With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! -General Summary:Are you an experienced people leader that is data-driven and eager to drive and deliver meaningful business outcomes? Unum is seeking a trusted partner that exemplifies these qualities to be a Director, Digital Transformation & Product Strategy. At Unum, the Products Journey creates incredible value by driving the insured product portfolio to market leading positions and ensuring products are simple, easily understood, and high value for consumers by leveraging strong digital solutions and product management expertise. This high-profile role calls for an individual who has proven industry experience leading transformation efforts focused on delivery, cost optimization, continuous improvement, and value realization. To effectively transform the business, this role requires extensive technology, financial acumen, analytical and leadership skills, and ability to drive business growth through enterprise-wide data policies and governance.Job Specifications
    • Bachelors degree, or equivalent relevant business experience. Masters degree is a plus.
    • 5 - 7+years of experience delivering value to customers through problem solving, analytics, and/or digital assets, or equivalent relevant experience.
    • Experience building and presenting complex cost benefit analysis to obtain buy in from senior leaders for company investment.
    • Strong people leader with excellent interpersonal skills and ability to influence partners
    • Proven leadership ability with ability to lead, coach and develop others.
    • Experience in leading and building a change culture with stakeholder management, Operational readiness & buy-in with strong communication
    • Proven understanding of customer journey and behaviors & expectations to invest in technology
    • Drive Digital Transformation through customer adoption, user experience labs, marketing campaigns, etc.
    • Demonstrate proven experience in project delivery and risk management.
    • Ability to think and execute at both a strategic, tactical and operational level
    • Specific experience and/or education in Computer Science or Information Systems is a plus.
    • Excellent problem solving and critical thinking ability with strong understanding of Agile methods
    • Experience delivering data and/or digital based solutions that have a direct impact on customer experience.
    • Strong skills in conducting and analyzing qualitative and quantitative research and turning the results into actional recommendations.
    • Proven results focusing on quality delivery and delighting customers; holds self to high standards of delivery
    • Collaborative team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.Principal Duties and Responsibilities -
      • Passion for excellence in people, products, and processes and strong understanding of Product Management
      • Leveraging complex data models to tell a story, effectively present and influence senior leaders on innovative digital solution recommendations
      • Brainstorm and negotiate effectively with various stakeholders, advocating to achieve the best outcomes across product lines. -
      • Create business plans for assigned projects including the development of complex financial cost benefit modeling.
      • Research, analyze and synthesize significant amounts of information to quantify and identify business opportunities and issues
      • Leverage broad business and transformational subject matter expertise to design digital solutions that align with strategic objectives, support business goals and delivery efficiency gains to reduce costs to operational areas while improving the experience for our customers. -
      • Simplify and reimagine processes to create transformational experiences through digital assets -
      • Lead and drive large and highly complex transformational projects with a focus on utilizing data driven analysis to drive outcomes that will improve customer experience and operational readiness for digital solutions. -
      • Through strong commercial awareness, identifies and recommends opportunities to leverage digital based technology solutions to improve business performance and improve customer experience. -
      • In close partnership with the Product Owners, provide direct input into long term technology and digital roadmap strategy for the Products Journey to ensure that solutions align with company strategy and will have a significant impact on operational readiness, customer experience and financial ROI.#LI-LB22 #LI-Hybrid #LI-Multi-IN1Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$103,600.00-$202,100.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including performance-based incentives, healthcare benefits, insurance benefits, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. - All benefits are subject to the terms and conditions of individual plans.Company:Unum

Keywords: Unum, Portland , Director, Digital Transformation Products Journey, Executive , Portland, Oregon

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