Community Manager
Company: Cascade Management
Location: Portland
Posted on: March 18, 2023
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Job Description:
About Us :Cascade Management, Inc. and its principals began
providing property and asset management services in 1974. We
continue to manage the majority of properties from our original
portfolio, which has grown substantially over time. Through our
growth, the commitment to our properties, owners and employees
remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything
we do and is expected to be upheld every day you come to work. Our
Service Model represents the most important behaviors and actions
to ensure a stakeholder interaction is positive every time. As an
integral part of the Cascade team, all members are expected to
carry out our Service Model of Friendly, Helpful, Knowledgeable,
Respectful, and Responsive.
Pay Region: Portland/MetroRate of Pay: $ 19.00 - $22.00Schedule:
Monday - Friday (8am -5pm)Hours: 40Location: Portland,
ORProperties: Enclave 54 and Studio PointBenefits: Medical, dental,
Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability
and Life Insurance, Employee Assistance Program. Accident/Cancer
Plan, Medical and Dependent Care Flex BenefitEssential Functions
and Responsibilities :SUMMARYThe Community Manager is responsible
for the day-to-day operations, physical assets, and maximizing the
financial returns of assigned property. Effectively coordinates
business operations of HUD/RD or Tax Credit properties, leasing,
collections, marketing resident services, maintenance, risk
management, expense control, information reporting, and compliance
with applicable laws and company policies. Ensures staff compliance
with company policies and procedures. Complies with State
Residential Landlord & Tenant Acts and all other governmental laws
and regulations. Implements Cascade Management's policies and
procedures.
Implement strategies for enhancing the value of the assets.*
Process rent increase notices, track and implement when
scheduled.
Responsible for tracking and reconciling properties' Accounts
Receivables. *
Responsible for approval, issuance, and timely processing of unpaid
and late rent notices. Make recommendations to management for
improvement of company policies, procedures and practices.
Communicate with Supervisor regarding the overall function of the
property. Handle resident evictions along with the service and
preparation of appropriate notices. Issue and ensure timely
processing of 30/14 notices. *
Responsible for collection of rents, maintain petty cash, ensure
proper accounting of monies collected, and make deposits in a
timely manner. Log and collect late charges, NSF, and other
charges. Deliver rent increase notices to residents. *
Manage all property staff with guidance from Portfolio
Managers.
Promote harmonious relations among tenants, employees, owners, and
the local community. Maintain a pleasant, helpful manner at all
times. *
Complete and submit timely weekly reports; maintain neat and
legible records at all times.*
Assist Portfolio Managers in preparing for property inspections.
*
Perform daily property inspections to ensure visual appeal of
property and maintain hazard-free conditions. Inspect buildings and
grounds daily to ensure cleanliness; alert maintenance to items
that need to be repaired.*
Maintain organized file system for resident information. File and
maintain resident records; keep an adequate supply of forms and
postage on hand.*
Work with Maintenance Technician to manage vendor selection and
relations to ensure quality performance.*
Implement CMI's policies as found in the Operations Manual.*
Ensure compliance with applicable federal and state regulations
associated with business operations.
Transfer over/under-housed residents by moving residents to
properly sized housing unit as approved by compliance department.
Maintain waiting list files of eligible applicants and files of
removed/rejected applicants.*
Show apartments, accept applications, and screen applicants
(verifying and certifying each resident's income at initial,
interim, and annual re-certification) to determine eligibility in
accordance with company policies and procedures and applicable
regulations; complete resident move-in sheet with resident; ensure
utilities are transferred.*
Ensure that the highest possible occupancy is maintained through
continuous outreach efforts and advertisements as specified by the
Affirmative Fair Housing Marketing Plan. Develop, plan, and
implement resident retention strategies.*
Responsible for responding to resident complaints. *
Understand rental agreement and residency policies and be able to
explain them to residents. *
Regular and reliable attendance during scheduled hours*
Perform other duties as assigned.Qualifications and Physical
Demands :To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
EDUCATION and/or EXPERIENCEHigh school diploma or general education
degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable
housing experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License and insurance is required.
PHYSICAL DEMANDSThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly
required to use hands to finger, handle, or feel objects, tools, or
controls; and talk or hear. The employee is frequently required to
sit. The employee is occasionally required to stand; walk; reach
with hands and arms; and stoop, kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 25 pounds. Specific
vision abilities required by this job include close vision,
distance vision, and the ability to adjust focus.
Keywords: Cascade Management, Portland , Community Manager, Executive , Portland, Oregon
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