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Cafe Manager - 7 Corners Cafe

Company: Nossa Familia Coffee
Location: Portland
Posted on: March 18, 2023

Job Description:

Position: Cafe Manager
Classification: Hourly, Non-Exempt
Expected Weekly Hours: 34+ per week
Wage: $20+ DOE + tips (tips disbursed based on non-admin hours or hours worked as a Barista, typically 25-30 tipped hours at $6-10 tipped hours per week)

Nossa Familia Coffee is looking for people to join our team!

About Us
Located in Portland, Oregon, we operate in an area rich with coffee roasters. So, what makes us different?

  • We are very proud to be Oregon's first Certified B Corporation coffee roaster. We take our commitment to sustainability, social responsibility, and environmental stewardship seriously.
  • We are truly farm-direct. Ask us about it!
  • We hire people who believe in and want to work with us to further our purpose: to deliver delicious farm-direct coffee and create positive relationships locally and globally.
  • Our standout team is essential in our goals to create a great coffee company that helps make the world a better place.
    Nossa Familia Coffee is an equal opportunity employer who celebrates diversity and is committed to creating an inclusive environment for all employees to learn and grow. We seek a diverse team and place high value on positive, hard-working individuals who may not fit the coffee stereotype. If you think you won't fit in, we challenge you to reconsider; if you lack any of the listed experience below, but you have life experience that you believe substitutes, we urge you to apply and highlight that. There are many ways to achieve experience and become adept in all items listed below-please call out your varied life experiences and apply those to the requirements listed below.

    About You
    You are a motivated, self-directed team player who is passionate about coffee, community, and a positive work environment. The words sustainability and zero-waste, our Purpose, and our Core Values all speak to you, and you're excited to promote these efforts and work for a company with these values.

    Essential Functions:
    • Produce the best coffee drinks in town. Wow the customer with perfectly extracted espresso, perfectly textured milk, and beautiful latte art. Enjoy working with coffee.
    • Produce food that delights the customer. Enjoy working with food; be knowledgeable about food preparation and storage; be capable of training employees on food prep; present food beautifully.
    • Be genuine and personable when interacting with our customers. We only want the friendliest baristas in town.
    • Motivate baristas to be great at their jobs; coach and hold people accountable, provide direction and excellent customer service at all times.
    • Be knowledgeable (or teachable) about specialty coffee and excited to educate our customers on flavor and origin.
    • Diligent in accurately processing transactions, handling cash, and multi-tasking.
    • Cleanliness. We're fanatical about keeping things clean-you must be as well.
    • Beautifying the cafe. The cafe should be an enjoyable place to visit from an aesthetic-standpoint.
    • Be held accountable for customer reviews via Yelp, Google, and Square. Generate 4.5+ average scores.
    • Hire amazing baristas and be able to train them to Nossa Familia's standards. Cafe managers must train new employees on barista skills, customer service skills, food preparation, and more.
    • Be motivated to improve the cafe every day. More customers, cleaner environment, happier customers, and more outreach.
    • Operate profitably. Understand the basics of managing COGS, labor, and expenses, and know how to correct deficiencies.
    • Pride in quality of product, quality of service, and cleanliness of environment-unwavering in this regard.
    • You seek improvement in sustainability efforts in the cafe setting, particularly in the avoidance and/or reduction of waste and materials, as well as the to-go upcharge messaging.
    • Willing to work any day of the week.
    • Able to lift 50lbs infrequently, bend, reach, walk and remain standing and stationary for extended periods of time

      Required Qualifications:
      • Food Handler's Card (or to be obtained within 3 days of hire)
      • OLCC Server Permit (or to be obtained within 15 days of hire)
      • Passion for and/or interest in specialty coffee, ideal applicants are curious and excited about learning more about specialty coffee.

        Preferred Qualifications:
        • Experience with managing inventory, ordering correctly and on time, and working with multiple vendors required--never run out of product; no shrink.
        • 2+ years of direct managerial experience required; direct managerial experience in a food service environment is preferred.
        • Driver's license and clean driving record may be necessary. Note, there is limited parking at our locations--applicants are encouraged to bike commute or use public transit.
        • Barista experience in a specialty coffee shop.
        • Ability to pour latte art.

          Other Duties:
          Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

          Applicant Expectations:
          Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.
          Applicants should be aware that for external-facing roles, particularly those involving close contact with vulnerable individuals, accommodations that involve remaining unvaccinated against COVID-19 may not be deemed reasonable. Nossa Familia Coffee will engage in the interactive process on an individualized basis in light of each particular role.

          • Employees working 25+ hours/week are eligible for 60% covered health insurance, pre-tax dental, supplemental insurance, and paid parental leave.
          • All non-seasonal, non-temporary employees are eligible for Simple IRA retirement.
          • Employees who work 25 hours/week or more are eligible for long-term disability benefits.
          • All employees are eligible for PTO, paid holidays, paid sick leave, paid volunteer hours, sabbatical pay, and free coffee.
            Work Environment:
            Cafe environments are noisy and hectic and can be open to the elements. The cafe locations may be hot in the summer and cold in the winter.

            Physical Demands:
            Cafe employees are required to lift and reach for light objects and occasionally lift up to 50lbs. A cafe employee works behind a counter and may need to remain standing and in a stationary position for extended periods of time.

            How to Apply:
            If the above description is in line with your personality and skills and you would like to be part of our dynamic and growing company, we'd love to hear from you! Please submit a cover letter and resume through the link in this job posting.See descriptionPI203589062

Keywords: Nossa Familia Coffee, Portland , Cafe Manager - 7 Corners Cafe, Executive , Portland, Oregon

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