MAC Program Director

Company: Multnomah County
Location: Portland
Posted on: March 19, 2023

Job Description:

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$95,489.03 - $143,233.80 AnnualDepartment:Non-DepartmentalJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):March 23, 2023
The Opportunity:No One Should be Homeless - Everyone Needs a Safe, Stable Place to Call HomeThe Joint Office of Homeless Services (JOHS) was established in 2016 to oversee the delivery of services to people experiencing homelessness in Multnomah County. The office represents a shared commitment between Multnomah County and the City of Portland to make services easier to access for those in need. - We are looking for a passionate and experienced program director to join our team. This position will lead Multnomah County's implementation of Executive Order No. 23-02 , which declared a state of emergency due to homelessness. - This position will be integral to our efforts to end homelessness in Multnomah County. This position will lead the MAC (multi-agency collaborative) team's meetings, set expectations, and establish a culture of transparency, accountability, and urgency. Our ideal candidate will oversee the work and collaboration of staff within Multnomah County, with other governments, and with key stakeholders and partners. This position will require leadership skills, but also tact and diplomacy in navigating daily meetings aimed at setting and achieving clear short, medium, and long term objectives across this two year initiative. This position requires the ability to hear from diverse stakeholders and synthesize information. This candidate should be someone who has effective leadership experience and identifies as a collaborative problem solver with detailed planning and project management experience. If this sounds like you, please submit your application today! The primary functions of this role include:Program Management, Leadership, and Collaboration

• Develop, define, and implement the new enterprise of Housing Multnomah Now (HMN), a $14 million, 12-month plan to unify local and state efforts. -
• Oversee operations, implementation and coordination.
• Responsible for forming and leading a multi-agency coordinating (MAC) team focused on eliminating unsheltered homelessness in Portland's central city, and developing this joint venture among various agencies and partners to create innovative and more effective services.
• Work to collaborate with the the City of Portland's temporary alternative shelter sites pilot program, the Safe Rest Villages, and the Joint Office's expanding shelter system. -
• Plan, organize, manage, and administer functions, activities, and services of the MAC and HMN:
  • Develop and implement program and strategic planning;
  • Implement and assist in the development of program policies, procedures, and business practices; -
  • Evaluate goals, objectives, priorities, and activities to improve performance and outcomes;
  • Recommend and establish administrative controls and improvements;
  • Oversee the development of a data tracking system to monitor progress and provide real time data updates -
  • Develop procedures to implement new and/or changing regulatory requirements; serve as a member of the management team.
  • Ensure that an equity lens is used to evaluate and set the direction for program strategy and outcome objectives.
  • In partnership with the Chair's Office and the Director of the Joint Office of Homeless Services, develop and administer the budget for HMN. - Management and Supervision -
    • Directly supervise 4 FTE represented employees.
    • Exercise significant political and organizational savvy to bring multiple agencies, partner organizations, and perspectives together to shared agreement -
    • Hire, supervise, direct, and evaluate management level staff while creating a cohesive vision and collaborative team that centers racial equity and leads with race in all processes and relationships
    • Direct and approve the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce; act as a resource, and provide direction, guidance, and leadership to staff; advise on the more complex and sensitive concerns and issues; may select, direct, and manage the work of consultants.
    • Maintain knowledge of the terms and conditions of applicable labor contracts. Supports and assists the management with personnel matters, including labor issues and grievances, contract negotiations, and affirmative action and risk management;
    • Act as a resource, and provide direction, guidance, and leadership to staff; advise on the more complex and sensitive concerns and issues; may select, direct, and manage the work of consultants.
    • Ensure adequate staffing and ongoing timely performance evaluations and employees' professional growth; ensures that staff understand roles and responsibilities and maintain high performance standards. -
    • Address issues raised by staff, managers, participants and other internal/external customers; build a culture of trust and collective problem-solving. Ensure that an equity lens is used in staff supervision. Negotiate and facilitate through cultural differences, conflicts, tensions and misunderstandings. - To Qualify: We will consider any combination of relevant work experience, volunteering, education, lived experience and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills:
      • A bachelor's degree and three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.
      • Equivalency 7-10 years of qualifying training and/or experience. Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
        • Ability to collaborate, build relationships and lead a team to achieve positive work outcomes. Prior experience in a leadership role.
        • Ability to establish and maintain effective working relationships with coworkers, managers, external partners, and the general public.
        • Experience applying an equity framework in processes and decision making.
        • Advanced experience in project management skills; organized approach to setting priorities and achieving objectives within a government setting.
        • Expert knowledge and experience of:
          • Providing support to homeless service programs designed to insure equitable outcomes and account for systems of oppression
          • The ability to identify and address personal biases
          • Working with individuals and families who have experienced homelessness, and/or households that are low income and marginalized/disenfranchised
          • Advancing racial justice, understanding how systems of oppression intersect, and applying an equity lens in policy and programming processes
          • An understanding of the needs of and barriers faced by people of color experiencing homelessness
          • Best and promising practices in ending homelessness, including effective service delivery, housing first, trauma-informed care, assertive engagement, motivational interviewing, stages of change -
          • High degree of resilience, has a sense of urgency, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner. COVID-19 Vaccination Requirement: To protect the health of the community and employees, Multnomah County requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception by October 18, 2021 as a qualification of employment. - The rule applies to all employees, as allowable by law. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. - Important Instructions: When completing the application in Workday as an internal candidate, you may need to scroll down to see the "Resume / Cover Letter" prompt on your screen. This is the place where you need to upload your cover letter and resume. There will be no other prompts for you to upload these documents. Do not click the orange "Submit" button before you upload all of your attachments. After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. You will need to complete the questionnaire in order for your application to be submitted. Screening and Evaluation: The Application Packet:
            • A completed online application
            • A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities.
            • A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set align with the minimum and preferred qualifications listed. Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
              • Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those who are most highly qualified.
              • Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
              • Reference checks: All finalists must pass a thorough a reference check. ADDITIONAL INFORMATION:This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Type of Position: This salaried unclassified executive position is not eligible for overtime. Location: 721 SW Oak St. Portland OR 97205 Schedule: To be determined with the hiring manager.
                Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Dale CorneliusEmail: dale.cornelius@multco.us Phone:+1 (503) 9395990Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9700 - Human Services Policy Manager We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. About UsWe provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. - Our organization's top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters.

Keywords: Multnomah County, Portland , MAC Program Director, Executive , Portland, Oregon