Claims Manager
Company: Kool Pak LLC
Location: Portland
Posted on: May 28, 2023
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Job Description:
-Kool-Pak LLC, the leader in worry-free LTL shipping, is hiring a
Claims Manager!
Position: Claims Manager IILocation: Portland, OregonPay:
$65,000.00 - $75,000.00 / Annual SalaryHours Per Week: 40+Shift:
Monday - Friday - 7:30 a.m. - 4:30 p.m.
Established in 1968, Kool Pak LLC an essential services LTL
transportation company conveniently located in beautiful Tigard,
Oregon has an exciting, fast-paced position overseeing our Claims
Department at our corporate headquarters. We strive to create an
inclusive and innovative culture focused on team collaboration,
rewards, open communication, and fun activities.
-ONE TEAM --- ONE GOAL --- ONE COMPANY
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Job Duties and Responsibilities:
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- - - - - - - - - Manage workflow of the Claims Department,
including but not limited to, carrier claims, claims payment,
coaching, counseling, performance reviews for all Kool Pak drivers,
and work priorities for direct reports.
- - - - - - - - - Administer the quality assurance program.
- - - - - - - - - Manage the carrier food safety program by
assisting terminals with food safety issues.
- - - - - - - - - Oversee investigations into freight temperature
issues and claims.
- - - - - - - - - Train terminal staff on recall procedures and
monitor quarterly mock or real recalls for all terminals.
- - - - - - - - - Maintain excellent communication with customers,
suppliers, drivers, and other departments.
- - - - - - - - - Handle internal software claims submissions from
drivers and customers.
Experience, Abilities, and Qualities Preferred:
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- - - - - - - - - 3-5 years of logistics and freight claims
management experience or in a similar field.
- - - - - - - - - 1-3 years of LTL freight transportation and
supervisory experience.
- - - - - - - - - Experience dealing with freight carriers, claims,
and investigation management.
- - - - - - - - - Excellent customer service skills.
Keywords: Kool Pak LLC, Portland , Claims Manager, Executive , Portland, Oregon
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here to apply!
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