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Assistant General Manager

Company: Ruddick/Wood
Location: Newberg
Posted on: May 12, 2024

Job Description:

Ruddick/Wood is an established wine country restaurant and tavern, looking for the right person to help us as we continue to operate and grow! This position will work closely with the owner to build on the past ten years of operation, and looking at future goals, to create a successful business that provides quality food, drink and service to the community, and a sustainable work environment for the staff. The right person for this role will have a broad knowledge of food and beverage, as well as skills across service, management, marketing, organization and back-end operations, allowing them to develop menus, implement systems, hire and train staff, and lead a team that accomplishes the business' goals. As a small, owner-operated business, all positions require some amount of work in the daily grind, on the floor, and/or filling in any position when needed. There is no task too big or small to take on when it's needed.Responsibilities will include, but are not limited to:

  • Create a comfortable environment for guests and staff
  • Ensure staff is able to deliver superior service and maximize customer satisfaction
  • Maintain and develop beverage program
  • Maintain good customer and employee relations
  • Demonstrate positive leadership characteristics that inspire staff to meet and exceed standards
  • Implement policies and protocols that will sustain future operations
  • Control operational costs and identify measures to cut waste
  • Perform opening and closing duties for the restaurant, as well as oversee service times
  • Hire and terminate staff as needed
  • Schedule, organize and supervise team
  • Appraise staff performance and provide feedback to improve productivity
  • Regularly review product quality and research new vendors
  • Estimate future needs for goods, utensils and cleaning products and order appropriately
  • Ensure compliance with sanitation and safety regulations to local, state and federal standards
  • Create detailed operational reports
  • Work to develop and implement marketing plan, including maintaining social media presence
  • Ensure the POS system is organized, updated and accurate
  • Lead on-site event organization and outreach
  • Represent R/W for on-site and off-site events as needed
  • Work with bookkeeper to maintain company records and payrollWhat is offered:
    • Competitive salary, company provided health insurance, and goal-based incentives
    • A supportive environment with the possibility for learning and growth
    • The opportunity to connect with and develop relationships with the local wine, beer, spirits, and food producers that fuel the restaurant

Keywords: Ruddick/Wood, Portland , Assistant General Manager, Executive , Newberg, Oregon

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