MANAGER, EPIC PATIENT ACCESS AND MAINTENANCE (REMOTE)
Company: OCHIN
Location: Portland
Posted on: February 1, 2025
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Job Description:
Job Type
Full-time
Description
MAKE A DIFFERENCE AT OCHIN
OCHIN is a nonprofit leader in health care innovation and a trusted
partner to a growing national provider network, providing the
clinical insights and tailored technologies needed to expand
patient access, grow and connect care teams, and improve the health
of rural and underserved communities.
We are hiring for a number of new positions to meet increasing
demand. When you choose to join OCHIN, you have the opportunity to
continuously grow your skills and do meaningful work to help
fulfill our vision of good health and well-being for everyone.
At OCHIN, we value the unique perspectives and experiences of every
individual and work hard to maintain a culture rooted in our
values.
Founded in Oregon in 2000, OCHIN employs a growing virtual
workforce of more than 1,200 skilled professionals, working
remotely across 49 states. We offer a generous compensation package
and are committed to supporting our employees' entire well-being by
fostering a healthy work-life balance and opportunity for
professional advancement. We are curious, collaborative learners
who strive to live our values every day. OCHIN is excited to
support our continued national expansion and the increasing demand
for our innovative tools and services by welcoming new talent to
our growing team.
Position OverviewThe Manager role within the Operations department
is responsible for executing strategic goals for projects to align
people, processes, and values so they support and further the
organization's mission. The role is responsible for the overall
Operational Excellence and Business Solutions portfolio and
program, providing leadership, coordination and management of the
applicable functions. This role supervises the team that provides
support functions, as well as provides leadership in carrying out
organizational strategy. Working with related executives,
directors, and managers, the manager develops actionable
prioritized plans and empowers team members to reach the
organization's strategic goals; leading and scoping projects,
improving processes, and managing resources and methods to reach
those objectives. The manager is also responsible for identifying,
driving, and operationalizing improvements into the culture of
OCHIN in order to achieve high-quality, measurable, and sustainable
results that support OCHIN's strategic goals and objectives.
The Manager, EHR Maintenance leads the analyst team responsible for
the on-going maintenance of the Epic platform within the OCHIN
collaborative. This work entails managing analyst staff and their
respective deliverables, as well as related issues and risks. They
are responsible for ensuring SLA compliance, high quality
deliverables, and timely member stabilization following
installation. This manager will continually assess and make
improvements to the system and to the processes to improve
efficiency while judiciously managing the resources of OCHIN and
our Members (Service Areas) to continually improve the quality of
processes, the information system, and outcomes to our members.
Essential Duties
Requirements
Work Location and Travel Requirements OCHIN is a 100% remote
organization with no physical corporate office location. Employees
work remotely from home and many of our positions also support our
member organizations on-site for new software installations.
Nationwide travel is determined based on OCHIN business needs.
Please inquire during the interview process about travel
requirements for this position. Work from home requirements are:
Equal Opportunity StatementOCHIN is an equal opportunity employer.
We are committed to building a team that represents a variety of
backgrounds, perspectives, and skills for the benefit of our staff,
our mission, and the communities we serve.
As an equal opportunity and affirmative action employer, OCHIN does
not discriminate on the basis of race, ethnicity, sex, gender
identity or expression, sexual orientation, religion, marital or
civil union status, parental status, age, disability status,
veteran status, or any other protected characteristics. All aspects
of employment are based on merit, performance, and business
needs.
Base Pay OverviewThe typical offer range for this role is minimum
to midpoint (min $119,571 - mid $155,443), with the midpoint
representing the average pay in a national market scope for this
position. Please keep in mind that this range represents the pay
range for all positions in the job grade within which this position
falls. The actual salary offer will consider a wide range of
factors directly relevant to this position, including, but not
limited to, skills, knowledge, training, responsibility, and
experience, as well as internal equity and alignment with market
data.
#LI-Remote#Epic Manager - Patient Access Maintenance# Epic
Prelude#Epic Cadence
Salary Description
min-$119,571 mid-$155,443 max-$191,314
Keywords: OCHIN, Portland , MANAGER, EPIC PATIENT ACCESS AND MAINTENANCE (REMOTE), Executive , Portland, Oregon
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