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Applied Epic Support Specialist (Not EPIC Healthcare Systems Related)

Company: Acrisure
Location: Portland
Posted on: February 25, 2021

Job Description:

Why Choose Acrisure?In record time, Acrisure has become the fastest growing insurance broker globally. A top 20 player a few years ago, we are now in the top 10 of insurance broker globally, with ambitious plans to continue growing at pace. Beyond our growth, our dedication to client service, as fueled by our business model and culture, means that Acrisure's opportunity is to be the most relevant and successful, privately held insurance broker in the industry.Our model is unique. Through a network of agency partners that provide local service with global reach, we work in service of two core objectives: create value, and be a good partner.Our culture is strong. We are a collaborative company of entrepreneurial, innovative, and talented people who believe in our future. We out think and out work the competition. We look outside our walls and are energized by our fast-paced trajectory.Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry. To achieve our opportunity, a best-in-class Team must support us.This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you.Essential Duties And ResponsibilitiesThis description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.* Assists with configuration of Agency Management System* Maintenance of Agency Management System including: security, system access, setup of carriers/financial companies and reports* Provide application support to our Agency Partners * Assist with development of training and Help Desk support material* Provide manager with regular updates on issues* Assist with data cleanup pre and post conversion* Manage multi projects at once CompetenciesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education And/or Experience* Applied EPIC agency management system experience* High School Diploma or the recognized equivalent is required* Associates degree or the recognized equivalent in education and experience is preferred* Minimum 3 years working with insurance-industry specific softwareComputer Skills* High PC skill including experience with Microsoft Office Suite, Outlook, Explorer, the internet and specific insurance industry software requiredOther Qualifications* Ability to multi-task, organize and prioritize work and meet deadlines. Attention to detail is critical. Strong verbal, written and interpersonal skill. * Must be customer service oriented* Ability to problem solve* Team player and ability to work independently with limited supervision* Evenings, weekends or non-regular hours will be required* Remote employees must have a dedicated quiet work area * Ability to travelPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Moderate stress due to regular deadlines and daily challenges. * High finger dexterity while typing documents and forms* Occasionally lift up to 20lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Work is done in a temperature-controlled, non-smoking office. * Work stations are cubicles with moderately high sides. * The noise level in the work environment is usually moderate. Together with our Agency Partners, Acrisure is reshaping the insurance industry. Be a part of that evolution and join the Acrisure community, either as part of our Home Office support teams or within one of our Agency Partners. Visit our website to see available job openings in insurance, accounting, account management, and more. https://acrisure.com/about-acrisure/careers/To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure's Human Resources Talent Department.

Keywords: Acrisure, Portland , Applied Epic Support Specialist (Not EPIC Healthcare Systems Related), Healthcare , Portland, Oregon

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