Clinic Service Coordinator
Company: Aegis Sciences Corp
Location: Lake Oswego
Posted on: May 15, 2022
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Job Description:
Job Description The Clinic Service Coordinator / Oregon State
will work closely with Aegis Healthcare clients and float to
multiple locations to pick up, package, transport, and ship
specimens in his or her designated territory on a routine basis.
Additionally, he or she will collect biological specimens at client
sites as needed. Collection duties will include maintaining the
integrity of the collection process, maintaining records for
reporting purposes, obtaining initial insurance verification
information for billing purposes, and packaging the specimens for
shipment. He or she will also utilize and support FLUID (ELR ---
Electronic Lab Requisition) adoption as well as train clients and
other team members on the process and implementation. The Clinic
Service Coordinator will also assist with onboarding of new hires
as well as train/mentor Specimen Collectors, Field Service
Coordinators, and new Clinic Service Coordinators. Locations and
Travel: Position is Based out of Portland or Bend and will require
normal travel within a 2-3 hour radius. Coverage will include the
whole state of Oregon. Key Locations: Portland, Bend, Dallas
Essential Duties & Responsibilities: Foster open communication
between the client and Aegis Sales Management Float to multiple
clinics to pick up, package, transport, and ship specimen samples
to Aegis Assist with onboarding of new hires Train/mentor Specimen
Collectors, Field Service Coordinators, and new Clinic Service
Coordinators Increase touch base meetings with new clients as well
as train clients on Aegis processes and FLUID (Electronic Lab
Requisition --- ELR) Ensure the integrity of each Laboratory
Request Form and specimen sample Keep records of samples shipped
and shipping information associated with each Retrieve results via
the Aegis Web Portal and deliver to client Monitor collection
supply levels for each client and order when necessary Follow the
standard operating procedures (SOPs) for sample collection Ensure
the integrity of each ---Chain of Custody--- and sample Ensure
sample requisitions are complete and all information is correct
Utilize Electronic Lab Requisitions (ELR) ---FLUID--- for sample
submissions Answer questions from client/patients regarding Aegis
policies Complete and maintain required Compliance Training Comply
with all applicable safety requirements including the use of
personal protective equipment (PPE) Order supplies and manage
budget with RSM and ASM as required Verify insurance information
through Passport as needed Request/collect payments from patients
(where applicable) Perform administrative duties for the Regional
Sales Managers as needed and assigned Participate in process
improvements, including process definition, measurement analysis,
and implementation of controls Participate in proactive team
efforts to achieve departmental and company goals Provide
leadership to others through example and sharing of knowledge/skill
Other duties as required and assigned A Successful Candidate Must
Possess: High school diploma or GED required A minimum of one (1)
year of experience as a Field Services Coordinator/Specimen
Collector at Aegis OR a minimum of two (2) years of external
experience collecting and/or coordinating biological samples Valid
driver---s license required (must meet insurability requirements)
Excellent communication and organizational skills Ability to
interact and adapt with all levels of team members Proven track
record of meeting deadlines and prioritizing workload Ability to
use good judgment and work independently Ability to handle multiple
tasks without sacrificing quality Position Includes: Negotiable
Base Hourly Rate Mileage Reimbursement Covered Travel Expense
Schedule: This is a Full-Time Position 40 hours per week' Monday -
Friday
Keywords: Aegis Sciences Corp, Portland , Clinic Service Coordinator, Healthcare , Lake Oswego, Oregon
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