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RN, Triage Nurse, CHH Oncology Clinic, Resource

Company: Oregon Health Science University
Location: Portland
Posted on: May 16, 2022

Job Description:

Department OverviewThe triage nurse will work daily to triage for the solid tumor and malignant hematology population, including transplant, cellular therapies and research, during the operational hours of the Ambulatory Oncology clinic. This position requires the ability to prioritize and assess the needs of the patients over the phone and to utilize resources, knowledge of the cancer disease state, and clinical judgement to determine the best solution for the patient's current issue. The Knight Cancer Institute provides total patient centered medical care in a practice setting staffed by faculty (Physicians, Nurse Practitioners) as well as fellows of Oregon Health & Science University. Function/Duties of PositionThis is a partial telecommute position! Some work will be in the clinic and some work will be done remotely.The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals', families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.1. Communicates in a respectful and therapeutic manner, offering compassion and understanding at every interaction.2. Monitors and responds to patient symptom management needs that present by telephone, electronic messages or in person.3. Assesses stated symptoms to determine the appropriate level of care required to safely meet the patient's medical needs. (Emergent, urgent, non-urgent or home care status).4. Determines urgency of patient needs based on a brief assessment, knowledge of oncology disease, patient's condition and history and documented treatment plan.5. Directs patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to seek emergent care immediately or helps to arrange ambulance. 6. When appropriate, provides home care instructions using the approved, written guidelines as well as approved reference material provided and allowed within scope of practice. 7. Ensures accurate and timely documentation of all encounters, consultations and treatment are recorded in the patient's record via Electronic Health record system.8. Utilize all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, schedule appointments, or refer calls when necessary to the appropriate medical facility, personnel or specialized community service.9. Collaborates with interdisciplinary members of the oncology care teams, including infusion room staff, to coordinate patient needs.10. Serves as a clinical resource and professional role model for all staff, including nursing.11. Demonstrates knowledge of practice specific standards of care in actual performance.12. Assists nursing leadership and provider care teams in the creation, implementation and maintenance of delegation protocols and standard work founded in evidence-based best practices.13. Maintains accurate, clear, and concise electronic documentation via notes, problem lists, and medication lists.14. Reduces conflict and increase patient satisfaction whenever possible through timely response to calls.15. Eases patients and families concerns during high stress situations.16. Provides patient education regarding disease processes, therapies and healthful behaviors.Required QualificationsExternal applicants: Baccalaureate of Science in Nursing Degree from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA)Internal applicants: Associate's Degree in NursingCurrent, unencumbered Oregon State Registered Nurse LicenseBLS at time of hire and must be issued by the American Heart Association (AHA) or Military Training Network branch of AHA (upload documentation with online application)BLS must not expire during orientation or probation period, and must have the same expiration date (upload documentation with online application)Must obtained either an Oncology Nurse (OCN) or Blood and Marrow Transplant Certification (BMTCN) within one year of hireFour years' experience in an oncology setting with at least two recent years'Communication skills including fluency in oral and written English.Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health Record information and tools.Must be able to perform the essential functions of the position with or without accommodationPreferred QualificationsCurrent OHSU employees: BSN preferredRecent experience in an ambulatory oncology settingOncology Nurse (OCN) or Blood and Marrow Transplant Certification (BMTCN) preferredAdditional DetailsOrientation Period: 6-8 weeks#LI-JG1All are welcomeOregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.

Keywords: Oregon Health Science University, Portland , RN, Triage Nurse, CHH Oncology Clinic, Resource, Healthcare , Portland, Oregon

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