PATH Program Coordinator Clinical Services Specialist - KSA LGBTQIA+

Company: Multnomah County
Location: Portland
Posted on: May 27, 2023

Job Description:

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:
$36.06 - $44.36 Hourly

Department:
Health Department

Job Type:
Regular Represented

Exemption Status:
United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

THIS WORK MATTERS!

**When applying please be sure to follow ALL instructions under "Screening & Application"**

This recruitment is "Open Until Filled" to allow for a deeper candidate pool. Applicants will be reviewed every other week on Thursdays. The first review will be on April 20th, 2023.

Multnomah County Behavioral Health Division Promoting Access to Hope (PATH) Program is a collaborative project involving local police, prosecutors, public defenders, corrections officers, social service providers and community organizations. The PATH Program Coordinator Clinical Services Specialist (CSS) - KSA LGBTQIA+ is critical to the PATH program, by providing clinical assessment, analysis, treatment services, specific engagement and care coordination, and case management to LGBTQIA+ individuals suspected of low-level drug offenses, houseless individuals, at risk of becoming houseless, and individuals suffering from substance use disorder (SUD).

Knowledge, Skills and Abilities: The position requires advanced knowledge of social inequities, stigma, homophobia, and historic oppressions that have contributed to LGBTQIA+ (lesbian, gay, bisexual, transgender, queer or questioning, intersex, asexual or allied, and plus - those not included/recognized by one of these categories) social and behavioral health disparities. The position requires knowledge and experience working with individuals identifying as LGBTQIA+ and/or Non-Binary in order to meet the behavioral health needs of clients from a diverse culture or community background with compassionate communication and empathy. It requires understanding factors affecting mental health/substance abuse and treatment services for LGBTQIA+ communities.

Teleworking: At this time, this position is designated to "routine telework," meaning you will be working remotely (from home) most of the time; a hybrid schedule also is available. This Position does require outreach in the community as necessary, requiring face to face contact. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak. The address is 209 SW 4th Ave, Portland, OR 97204.

As the PATH Program Coordinator (CSS) - KSA LGBTQIA+ you will:

Direct Services

• Provide direct assessment, analysis and intervention services to a caseload of approximately 15-20 individuals.
• Provide outreach, engagement, supportive services as well as access to services for participants through intensive care coordination and case management activities.
• Coordinate and collaborate with Substance Use Disorder (SUD) service providers, housing providers, primary care, social service agencies and other community organizations.
• Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
• Meet with clients 'where they're at', and screen participants for the severity SUD, housing status and determine needs for other services, e.g., medical, SUD services, housing etc.
• Assist participants in gaining access to a variety of social services programs including SUD treatment, e.g., supportive housing, peer support, Alcoholics Anonymous/Narcotics Anonymous (AA/NA), medical services, etc.
• Maintain collaborative relationships with stakeholders including Multnomah County Behavioral Health, Portland Police Department, Multnomah County Sheriff Office, District Attorney (DA), Department of Community Justice, Joint Office of Homeless Services (JOHS).
• Develop and maintain collaborative relationships with community partners who have deep relationships with the community including civic, faith-based organization, services providers that work with LGBTQIA+ individuals and governmental groups that focus on reducing health disparities within LGBTQIA+ communities.
• Maintain working knowledge of the behavioral health system with particular emphasis on substance use disorder services and resources. Community Relationships
  • Assist and consult with a care team, family members, case managers and outside agencies in order to nurture and develop positive community relationships.
  • Build mutually beneficial relationships with providers and community partners especially those who offer culturally specific services to research and document developing needs within various communities served.
  • Share updates of community relationships and feedback sessions with program and division leadership to tailor program goals to external and funding needs and requirements.
  • Collaborate with other Health Department teams, Department Community Justice, Multnomah Sheriff's Office, DA's office, JOHS, community partners and external agencies to develop service paths for clients, understand community needs, and to identify barriers to care.
  • Attend community outreach meetings including but not limited to Homeless Alcohol and Drug Intervention Network (HADIN), Women's Networking Breakfast, Service Coordination Team Meeting and other monthly community outreach meetings focused on the community that is being served.
  • Act as contact for multi-disciplinary teams to consult and/or intervene in highly complex and difficult cases for diverse clients and settings in the community with community partners, internal care teams, etc. Documentation
    • Maintain up to date notes on members served within the assigned Electronic Health Record system to track care, service plans per member, next steps or missing resources needed in care plan, etc.
    • Complete notes as needed for billing and grant funding for any services provided and coordination of care between and with member organizations.
    • Enter documentation into a tracking sheet and/or electronic medical record to record outcomes or other data per team workflows.
    • Enter, control, maintain and report out as appropriate investigations conducted, clients with urgent or specialized needs that may not fit into standard practice or system of care, coordinate findings with team members as part of investigation team or as internal resource, potential violations of policies or processes from internal and external partners, and work with program leadership on management of urgent issues for reporting requirements. Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.
      
      TO QUALIFY:
      
      We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
      
      Required Minimum Qualifications:
      
      Education/Experience: Training and experience for this journey level, professional classifications are a bachelor's degree or equivalent to four (4) years of experience that demonstrates the ability to perform the duties of the position.
      
      Certification: Addiction Counselor Certification - I (CADC - I), Board of Oregon- Certified Alcohol and Drug Counselor (Required)
      
      Other:
      • Valid Driver's License
      • This position requires a Background Investigation, which may include being fingerprinted.
      • Knowledge, Skills and Abilities: The position requires advanced knowledge of social inequities, stigma, homophobia, and historic oppressions that have contributed to LGBTQIA+ (lesbian, gay, bisexual, transgender, queer or questioning, intersex, asexual or allied, and plus - those not included/recognized by one of these categories) social and behavioral health disparities. The position requires knowledge and experience working with individuals identifying as LGBTQIA+ and/or Non-Binary in order to meet the behavioral health needs of clients from a diverse culture or community background with compassionate communication and empathy. It requires understanding factors affecting mental health/substance abuse and treatment services for LGBTQIA+ communities. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.
        • QMHA (preferred)
        • Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.
        • Respect and appreciation for ethnic and cultural diversity.
        • Ability to collaborate and build relationships to achieve positive work outcomes.
        • Ability to maintain a safe and healthful workplace.
        • High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
          
          SCREENING & EVALUATION (REQUIRED):
          
          The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.
          
          1. Attach a Resume demonstrating you meeting minimum qualifications; AND
          
          2. Attach aCover Letteraddressing the following:
          • Demonstrate your affiliation and experience (lived and professional) working directly with individuals and families who identify with the LGBTQIA+ communities; AND
          • How you meet the qualifications for this position. Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the 'Overview' and 'To Qualify' sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
            
            The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
            • Initial review of minimum qualifications
            • An evaluation of application materials to identify the most qualified candidates
            • Consideration of top candidates/interviews
            • Background, reference, and education checks
              
              ADDITIONAL INFORMATION:
              
              Type of Position: This hourly union-represented position is eligible for overtime
              
              Type: Represented
              
              FLSA: Non-Exempt
              
              Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
              
              We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
              
              Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.
              
              Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
              
              Questions?
              
              Recruiter:
              Caitrin Thomaselli
              
              Email:
              caitrin.thomaselli@multco.us
              
              Phone:
              +1 (971) 4218257
              
              Application information may be used throughout the entire selection process. This process is subject to change without notice.
              
              Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
              
              Job Profile:
              6295 - Clinical Services Specialist

Keywords: Multnomah County, Portland , PATH Program Coordinator Clinical Services Specialist - KSA LGBTQIA+, Healthcare , Portland, Oregon