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Health Information Tech & ASC Medical Receptionist

Company: InterMED
Location: Portland
Posted on: May 28, 2023

Job Description:

The schedule for this position is 6:30am to 3pm, Monday though Friday. This position would be best suited for someone who has great customer service but prefers working individually. Because it is a singular position, the person filling this role should be highly reliable.
Health Information Management

  • Sort, classify, and verify all documents are processed per established guidelines
  • Administer records management processes per file structure, naming conventions according to established guidelines
  • Transfer healthcare information in paper format to electronic format
  • Process documents received by electronic fax in accordance with procedure guidelines
  • Scan new patient records in accordance to the guidelines
  • Preload new and returning patient's records; analyze and extract specific information from the records to be put into structured fields within the electronic health record
  • Work in conjunction with the Provider's clinical team to ensure the patient's electronic health record is in a current status
  • Call patients to obtain healthcare information
  • Provide training in the records management process
  • Maintain and update the records management workflow guide ASC Reception
    • Greet incoming patients, visitors and vendors using friendly, respectful communication.
    • Check patients in and out for their appointments; notify clinical staff that patient has arrived using the established workflow, and effectively communicate any delays.
    • Obtain and document up to date demographic information for patient, including updated insurance information, license information, etc.
    • Check in vendors, insuring compliance with Vendormate process and assigning vendor badge
    • Assist billing office with problem resolution as necessary
      • Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
        • Complete forms necessary for patient appointments (including printing, assembling charts, and mailing patient documents) JOB REQUIREMENTS
          • High school graduate or equivalent
          • High level of reliability
          • Health Information experience; Associates Degree in Health Information Management preferred
          • RHIT Credential-Preferred
          • Experience with EMR/eClinical Works-preferred
          • Proficient with Windows based computer applications
            • Accurate transcribing and data entry skills
            • Excellent typing and accurate documentation of patient encounter
            • Understanding of HIPAA/Patient confidentiality
            • Medical terminology- Preferred
            • Ability to type with great accuracy
            • Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
            • Ability to work independently and accurately
            • Detail oriented
            • Analytical skills
            • Strong organizational skills
            • Excellent professional judgment and decision making ability
            • Compassion and empathy
            • Flexibility and willingness to work as a team member
            • Able to prioritize and handle multiple tasks with great accuracy
            • Professional appearance
            • Communications skills both written and oral
              InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Keywords: InterMED, Portland , Health Information Tech & ASC Medical Receptionist, Healthcare , Portland, Oregon

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