Healthcare Customer Service Coordinator

Company: Ipm Medical Group Boomerang Healthcare
Location: Portland
Posted on: June 4, 2025

Job Description:

We are looking for a Healthcare Customer Service Patient Care Coordinator to work in our Business Center in Portland, OR!*Schedule:** Monday through Friday* Day Shift, 8 hour days; 8am - 5pm type schedule* No weekends, no overtime and no on call. We believe in work, life balance!*Employee Benefits:** Fully Paid Training and Support* Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)* 401(K) Plan with Employer Matching* Tuition Reimbursements* Paid Time Off* Holiday Pay* Employee Perks and Discount Programs* Competitive Salaries* Annual Employee Evaluations and Pay Increases based on performance---------The Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The PCC answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care.*This is a non patient facing role**QUALIFICATIONS:*_EDUCATION_*:** Highschool Diploma or GED.*REQUIREMENTS:** Customer service experience: 1 year (Preferred)* Medical office experience: 2 years (Preferred)* Bilingual in Spanish Preferred* Must be willing to work in a call center type environment---------*ABOUT US:*Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow._Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer._ _Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us._Job Type: Full-timePay: $20.00 - $22.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible schedule* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Referral program* Tuition reimbursement* Vision insuranceMedical Specialty:* Occupational Medicine* Pain Medicine* Physical & Rehabilitation MedicineSchedule:* 8 hour shift* Day shift* Monday to Friday* No nights* No weekendsWork Location: In personby Jobble

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