Guest Services for Unique Boutique Hotel

Company: Inn At Northrup Station
Location: Portland
Posted on: January 16, 2022

Job Description:

Front Desk Agent / Guest Services -This position is part-time, 28 hours per week, the shifts/days/times may vary and must include weekend availability. -NW Portland's only all-suites boutique hotel is hiring for a Part-Time Front Desk Agent! -We are looking for outgoing individuals who LOVE Portland and are excited to share the ins-and-outs of our beautiful city with our guests. The Inn @ Northrup Station is an independent hotel located in the eclectic Nob Hill District. Locally owned and operated, the Inn offers guests (and staff) a unique Portland experience! From our locally sourced continental breakfast to our one of a kind custom made furniture (all made right here in Oregon!)...the Inn supports other local businesses and strives to support the community and all things Portland! -Interested in joining our team? Duties include: ----Attend to the front desk (this requires standing for an extended period of time) ----Enter guest reservations over the phone ----Reply to guest inquiries via email ----Process payments (credit card processing and cash handling experience preferred) ----Assign rooms and print daily guest sign-in sheets ----Communication with the housekeeping department on room status ----Check guests in and out ----Assist guests with directions, restaurant reservations, boarding passes, etc. ----Quality Control--Inspect guest rooms, keep common areas tidy, etc. ----Learn how to use hotel PMS (knowledge of RoomMaster a plus!) ----Assisting with weekly guest receptions and hotel event ----Maintain overall organization and cleanliness of shared office workspace -Knowledge of Portland-area restaurants, attractions, events, and venues a plus! Must be able to work nights, weekends, and holidays. -Hourly rate: $16.00 PLUS monthly bonus potential based on performance (up to $300+ per month!). -Benefits include Bonus potential, PTO, employee assistance program, and 401(k). -To apply, please reply to this posting and submit a resume and cover letter, in word or pdf format. To learn more about us, visit our website: www.northrupstation.comA COVID-19 vaccination is required prior to starting work. Accommodations may be made for medical or religious-based reasons.

Keywords: Inn At Northrup Station, Portland , Guest Services for Unique Boutique Hotel, Hospitality & Tourism , Portland, Oregon