TSA Customer Service Representative, Part-Time - K
Company: Staples Stores
Location: Keizer
Posted on: January 26, 2023
|
|
Job Description:
*Description*The world of working and learning has changed. This
is your opportunity to be a part of a brand transformation and
growth strategy within the retail industry. Staples is helping our
customers and community discover innovative products, services, and
inspiration that unlock what's possible, while empowering you to
unlock your potential. Our people are the heart of our success and
there has never been a better time to join us as we lead the way in
a new era of working and learning.As an *Enrollment Agent *(i.e.,
Customer Service Rep), you'll be collaborative and inclusive as you
provide great customer service in our retail stores by helping
customers realize an easier flying experience through TSA Precheck
or by initiating background checks and other services for various
federal or state programs (training provided). Services offered
vary by store. During the 8-10 week onboarding period for your
Enrollment Agent role, you will also be cross-trained and support
other areas of the store.*Get great perks.** Quarterly bonus,
generous paid time off, consistent hours/shifts, weekly pay, and
training* Free TSA PreCheck - membership for roles with TSA
services. Career growth opportunities* Compensation based on
qualifications and experience. Hiring immediately* Opportunity for
full time or part time hours depending on the specific store's
opening(s)* Associate store discount and more perks (discounts on
mobile plans and other retailers, etc.)* 401(k) plan with a company
match, dental and vision insurance, and many more benefits;
full-time associates also eligible for medical*Schedule an
interview immediately.** Within an hour of applying, engage in a
brief conversation via text or e-mail to schedule an interview.
We'll let you know if you're not eligible. In-person interviews are
at the store location*Lead Government or TSA related consumer sales
for identity related products and services.** Greet all customers
and provide a professional and welcoming experience* Verify
customer identity, scan required documents into database system,
take passport photos* Complete customer fingerprint images,
biometric & data capture processes and paperwork* Engage and
present products & solutions that drives sales with our customer's
needs in mind* Perform basic maintenance and troubleshoot issues
with fingerprinting and retail equipment* Be flexible to perform
other duties as assigned in the store*Qualifications**Essential
skills and experience: ** 18 years of age or older and must be a
U.S. citizen* Able to work a flexible schedule (including evenings
and/or weekends)* Proficiency in Microsoft Office; ability to
operate a keyboard, photocopier, other office equipment* Customer
service-related experience* Ability to lift/move materials in the
10-50 pound rangeJob Type: Part-timeBenefits:* 401(k)* 401(k)
matching* Dental insurance* Flexible schedule* On-the-job training*
Paid time off* Vision insuranceExperience level:* No experience
neededWeekly day range:* Monday to Friday* Weekend availabilityWork
setting:* In-personCOVID-19 considerations:The health and safety of
our associates and customers is our top priority. We continue to
follow CDC guidelines and have developed new safety protocols for
our stores.Work Location: One location
Keywords: Staples Stores, Portland , TSA Customer Service Representative, Part-Time - K, Hospitality & Tourism , Keizer, Oregon
Click
here to apply!
|