Hotel Revenue Architect
Company: North Pacific Management
Location: Portland
Posted on: January 26, 2023
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Job Description:
Have you been working as a Lead Front Desk Agent or Front Desk
Supervisor and ready to take the next step? Join our team as our
Hotel Revenue Architect! In this role, you will work with the
technology behind the hotel scenes giving you a more robust
understanding of the industry as a whole while getting the
opportunity to work directly with the General Manager and Owners of
our properties! Schedule: Monday - Friday, Type: In person, Hybrid,
Remote Benefits: Medical, Vision, Dental, 401k, EAP, and
more!SummaryOur Revenue Architect will work with clients to
implement electronic distribution and enable the company to meet
and/or exceed revenue goals in transactions and monthly
fees.Essential Duties and ResponsibilitiesLead monthly calls with
all clients to discuss opportunities for improvement and rollout
updates.Work with Company properties on weekly revenue management
calls as needed.Implement new clients on the Central Reservation
System (CRS).Work with current clients to ensure they are properly
set up for Global Distribution System (GDS) distribution and any
applicable CRS channels.Troubleshoot with properties and
communicate any unresolved issues with Sabre Customer Care
Department (CCD) to reach a solution.Setup packages, rate codes,
and rate classifications.Ability to analyze future demand
forecasts, past trends, property demand, selling partners, and lost
business; then utilize data to set/adjust strategies resulting in
increased market share.Ensure that all rates are in parity and
update rates/restrictions throughout all distribution
channels.Evaluate competitive positioning using available tools
including rate shoppers and client specific revenue management
software.Develop and expand knowledge of industry trends,
competition, and customers.Communicate with clients on at least a
weekly basis regarding outstanding issues and industry
updates.Participate in weekly department meetings, sales strategy
meetings, webinars, trainings and other meetings as
requested.Generate recurring reports as requested by clients.Train
clients on proper use of CRS functionality.Monitor CRS inventory to
optimize availability and rates, including providing revenue
management guidance as needed.Collaborate with Online Travel Agent
(OTA) market managers, GDS, and other partners on clients'
behalf.QualificationsThe requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Education and/or
Experience - Associate's degree or equivalent from two-year college
or technical school; or one to three years related experience
and/or training; or equivalent combination of education and
experience.Language Skills - Ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine
reports and correspondence. Ability to speak effectively before
groups of customers or employees of organization.Mathematical
Skills - Ability to add, subtract, multiply, and divide in all
units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs.Reasoning Ability - Ability to apply
common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems
involving several concrete variables in standardized
situations.Computer Skills - To perform this job successfully, an
individual should have knowledge of contact management systems;
database software; project management software; spreadsheet
software and word processing software.Bilingual - Proficiency in
English & Spanish highly preferred skillPhysical DemandsRegularly
required to sit and talk or hear. Occasionally required to stand
and use hands to finger, handle, or feel. Frequently lift and/or
move up to 25 pounds. Specific vision abilities required by this
job include close vision and ability to adjust focus. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Work EnvironmentThe noise level
in the work environment is usually moderate. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. PI201413312
Keywords: North Pacific Management, Portland , Hotel Revenue Architect, Hospitality & Tourism , Portland, Oregon
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