Retail Store Manager I
Company: FedEx Office
Location: Battle Ground
Posted on: January 27, 2023
Job Description:
POSITION SUMMARY: As the Store Manager I or II, you will have a
hands-on opportunity to develop supervisory experience and skills
while managing the overall operations at a low or lower complexity
store. You will learn how to drive success, gain expertise and a
clear understanding of the business operations, and create and
develop great teams. The Store Manager I and II roles are also
required to perform all functions normally performed by a store
team member. Also, as Store Managers you will have an opportunity
to own your business in driving sales, modeling Purple Promise
service and delivering operational excellence. These foundational
experiences will provide the skills needed for a future career
managing a store with higher volume and a larger team of direct
reports.GENERAL DUTIES AND RESPONSIBILITIES:(This is a
representative list of the general duties the position may be asked
to perform, and is not intended to be all-inclusive)
- Understand and model FedEx Office values to customers and team
members
- Coach and teach your team and ensure they have the tools and
information needed to support company goals and perform their
jobs
- Regularly work with supervisor to take guidance and direction
and create solutions for your business, complex customers, host
partnerships and commercial sales in the execution of work for our
key customers
- Ensure an exceptional store experience that engages and retains
customers and team members and supports the FedEx brand
experience
- Use FedEx Office tools and resources to select, train, develop,
retain and performance manage your direct reports
- Interact with your supervisor to seek guidance, coaching and
direction and escalate issues and questions as needed for the
successful running of your business
- Understand and execute all operational and store sales
activities to ensure the store exceeds financial and customer
experience targets
- Accomplish regular daily job duties including accounts
receiveable, inventory reports, daily sales recaps and bank
deposits
- Take active ownership of all store controls including but not
limited to Standard Operating Procedures, financials, safety,
security, scheduling and compliance with state and federal laws and
system management
- Utilize Quality Improvement tools in order to improve the
business, share ideas and continue to innovate
- Be flexible with your schedule - your work hours will be based
on business needs and store operating hours
- All other duties as needed or requiredMINIMUM QUALIFICATIONS
AND REQUIREMENTS:
- Associates Degree or some college preferred
- High school degree or GED required
- 2+ years of related experience (ex. retail, service,
hospitality, military), prior supervisory experience preferred
- Proficient in Microsoft Office tools including Word,
PowerPoint, Outlook, and Excel
- For new hires, must meet all FedEx Office employment
qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring
criteria for the position and transfer requirements as outlined in
the Team Member HandbookESSENTIAL FUNCTIONS:
- Ability, at times, to work alone in the store
- Ability to stand during entire shift, excluding meal and rest
periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and
knees
- Ability to travel as required in order to meet with customers,
vendors, other team members, and/or related to other business
necessities
- Ability to communicate effectively with customers, vendors, and
other team members
- Ability, on a consistent basis, to perform work activities
requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced
environment, managing multiple priorities
- Ability, on a consistent basis, to maintain attention and
concentration for extended periods of time
- Ability to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and
maintain established business hours in order to support the FedEx
Office business; regular attendance and/or reporting could include
regular attendance at a physical location and/or maintaining
established business hours depending on the scope and nature of the
positionAdditional InformationColorado, Nevada, New York,
California, Rhode Island and Washington Residents Only -
Compensation: Hourly: $19.30 - $25.10. The estimate displayed
represents the typical salary range or starting rate of candidates
hired in Colorado and/or Nevada and/or New York and/or Washington
and/or California and/or Rhode Island. Factors that may be used to
determine your actual salary may include your specific skills, your
work location, how many years of experience you have, and
comparison to other employees already in this role. This
information is provided to applicants in accordance to the Colorado
Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the
New York City Pay Transparency Law, Washington Equal Pay and
Opportunity Act and the California Equal Pay Act and the Rhode
Island Pay Equity Act.Quality Driven Management strives to deliver
market-leading customer experience, business excellence, and
financial return through a Quality-oriented culture and day-to-day
application of Quality science.
- Suggests areas for improvement in internal processes along with
possible solutions.
- Works with management to reduce company costs/wastes, and to
optimize profitability in areas of responsibility.
- Applies Quality concepts presented at training during daily
activities.
- Supports FedEx Office Quality initiatives.Employee Benefits:
Comprehensive and competitive benefits eligibility including
Medical, Dental, Vision, EAP. 401K Disability, Life Insurance,
ESPP, Sick Time, Holiday Pay, Vacation PayWe are an equal
opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law. All
offers of employment made by FedEx Office are contingent upon the
successful completion of a background investigation and a
pre-employment drug screen (which must be completed within 2
business days of any conditional offer of employment). The
existence of a criminal record is not an automatic or absolute bar
to employment and a candidates criminal record will be considered
individually based on factors such as the relationship between the
job sought and the criminal offense, the timing of the offense, the
nature of the offense, and any other relevant information. FedEx
Office will consider for employment all qualified applicants,
including those with criminal histories, in a manner consistent
with the requirements of applicable state and local laws, including
the San Francisco Fair Chance Ordinance and the City of Los Angeles
Fair Chance Initiative for Hiring Ordinance. Americas Military
Veterans and individuals with disabilities are strongly encouraged
to apply. If you have a disability and you need assistance in order
to apply for a position with FedEx Office, please email us at
HR.Recruiting@FedEx.com .
Keywords: FedEx Office, Portland , Retail Store Manager I, Hospitality & Tourism , Battle Ground, Oregon
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