House Attendant - Kimpton Riverplace Hotel
Company: Kimpton Hotels & Restaurants
Location: Portland
Posted on: May 28, 2023
|
|
Job Description:
Why We're Here
We believe heartfelt, human connections make people's lives better.
Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic
hospitality that makes people feel disconnected. He initiated a new
boutique hotel standard and environment where people could connect,
from the heart. That was the goal then, and it is still our purpose
today.
Your work here has meaning. You're here to improve the lives of
coworkers, guests, owners, communities, and together we make that
happen. It's what drives all that we do. Every day you can improve
lives in your own, unique way and you can expect the same in
return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life
kick started this culture in 1981, and it shines through to this
day.
It all flows from you. The lively, rebellious, genuine you - with
your diverse background, talents, experiences, and plucky
personality - is fully welcome, and celebrated here. Because we
know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who
share a knack for creativity and self-leadership. People who don't
need to be told what to do to get things done. People who have an
innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent,
exciting, uncommon, empowering, and downright exceptional. Guests
feel it; you'll feel it too.
What You'll Do
Maintain cleanliness and appearance of the hotel, all the while
providing amazing service to our guests along the way. Act as an
advocate for the hotel, be a creator of ridiculously personal
experiences, and develop relationships with guests that will compel
them to return.
Some of your responsibilities include:
Ensure that the lobby, hallways, public areas, including the
sidewalk, brass awning poles, signage, entrance, and alley are kept
clean.
Clean and set-up meeting room functions according to the function
sheets.
Deep cleaning of areas including the shampooing of rooms and public
spaces as assigned.
Set up and maintain complimentary hotel lobby functions including
the morning coffee service and nightly concierge events.
Deliver housekeeping items (hair dryers, ironing boards, irons,
etc.) to guest rooms upon request from the front desk.
Get assignments, keys, pager, and special guest requests from your
supervisor at the beginning of your shift.
Check and replenish your supplies and cleaning tools.
Quickly respond to guest requests in a friendly manner.
Return lost items with proper documentation to the Housekeeping
Department.
We all wear multiple hats here at Kimpton. You may need to take on
responsibilities outside of this job post at times, as we all
do.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar position.
Previous housekeeping experience is a plus.
Passion for customer service and good verbal communication skills,
basic writing skills.
Flexible schedule, able to work evenings, weekends, and holidays
when needed.
Differences make a difference. We are committed to creating a
culture that reflects the diversity of our hotel and restaurant
guests. With that goal in mind, we encourage each of our employees
to understand, accept, and celebrate differences among people. That
includes different personalities, lifestyles, work styles,
education, and experience. We also welcome and embrace people of
all races, ethnicities, ages, religions, physical abilities, sexual
orientation, gender identities and genders. For our complete EEO
policy click here
(https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf)
.
Be Yourself. Lead Yourself. Make it Count.
Keywords: Kimpton Hotels & Restaurants, Portland , House Attendant - Kimpton Riverplace Hotel, Hospitality & Tourism , Portland, Oregon
Click
here to apply!
|