Area Leader (Manager) Trainee - ( Portland, OR)
Company: 7-Eleven
Location: Portland
Posted on: May 28, 2023
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Job Description:
Overview --- Who we are Imagine working in a place where
continuous improvement and innovation is celebrated and rewarded;
where fast-paced, high-impact teams come together to positively
drive results for one of the largest & most iconic brands in the
world. As the only rapidly growing retailer, you may know us as
your friendly neighborhood store. You probably know our familiar
name, have seen our pervasive logo, and have tried our highly
sought-after products, such as Slurpee - and Big Bite -. "Brain
Freeze" is a 7-Eleven registered trademark for our 53-year old
Slurpee - and with over 77,000 stores globally (more than any other
retailer or food service provider), we sell over 14 million a
month. But there's a lot more to our story and much more left to be
written. We are transforming our business, ensuring we are customer
obsessed and digitally enabled to seamlessly link our brick and
mortar stores with digital products and services. At 7-Eleven the
entrepreneurial spirit is in our DNA and has been ever since our
inception 90+ years ago. It's what drove us to invent the
convenience industry in 1927 by envisioning how a simple ice dock
could provide household staples such as milk and eggs to better
serve the needs of our customers. Today we are redefining
convenience and the customer experience in big ways...we are
fundamentally changing our culture and we want talented,
innovative, customer obsessed, and entrepreneurial people like you
to come make history with us. --- How we lead At 7-Eleven we are
guided by our Leadership Principles. Be Customer Obsessed Be
Courageous with Your Point of View Challenge the Status Quo Act
Like an Entrepreneur Have an "It Can Be Done" Attitude Do the Right
Thing Be Accountable Each principle has a defined set of behaviors
which help guide the 7-Eleven team to Serve Customers and Support
Stores. --- About This Opportunity Responsibilities The Area Leader
is responsible for directly driving sales and profits for a
multi-unit area of store locations. Oversees and ensures that the
overall condition of all stores comply with company standards
including but not limited to cleanliness, food services, store and
food sanitation, customer service and merchandising - thereby
maximizing store profitability, expense control, inventory levels
and shortage control - assures every experience is fast, friendly
and delicious. The Area Leader fosters a coaching environment where
team members want to excel and are recognized for their
achievements. Drives sales and profits for a large scope of high
volume, complex locations Coaches/develops General Managers on
establishing plans to help them achieve goals Conducts regular
store visits in accordance with Playbook to ensure compliance with
all company policies and procedures Ensures that all labor
management tools are effectively implemented and that labor targets
are achieved. Ensures that allocated store staffing hours are
properly scheduled to provide the best level of customer service
Conducts, attends, and actively participates in monthly regional
meetings as per the Playbook Engages with merchandising team to
suggest ways to increase sales, expand markets, and promote
business Plans and implements marketing campaigns and sales
promotions, and oversees merchandise displays to meet all
operational excellence goals Monitors all store activities to
ensure that customers receive exceptional customer service Builds
strong, sales focused teams through recruiting, hiring, training
and coaching to develop top performing team members Coaches and
supervises team members in all store responsibilities Coaches and
assists team members on how to handle difficult and complicated
situations, including employee disciplinary action Ensures all
human resources policies and procedures are timely and accurately
administered, including performance reviews, compensation
transactions, new-hires, terminations, leaves, employee relations,
safety and legal compliance matters Encourages and champions
multi-unit store locations in providing friendly customer service
in greeting and assisting customers, and responding to customer
inquiries and concerns Serves customers by maintaining our
philosophy, supported by a value proposition that every experience
will be fast, friendly and delicious Maintains 100% in-stock
operational excellence on top selling items Ensures store
operations are current on product offerings and promotions Follows
company dress code standards as applicable to Area Leaders Performs
any other duties as needed for effective and efficient operations
of assigned store locations Ensures work attendance in compliance
with Company expectations. Qualifications Education and Experience
High school diploma or GED required, bachelor's degree preferred. A
minimum of 3 years of management experience required. Must be
authorized to work in the United States. Knowledge and Skills
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to read, review, and interpret financial statements and
other reports and documents to affect change. Demonstrated skills
in leadership and customer service. Demonstrated ability to develop
and promote team members. Excellent oral and written communication
and interpersonal skills are required. Proficient accounting
skills. Ability to exercise sound judgment and work with minimum
supervision. Knowledge of PDI/Verifone/Topaz preferred. Physical
Demands While performing the duties of this job the employee is
regularly required to stand, sit and walk. The employee is
occasionally required to climb or balance on a ladder and/or stool,
kneel or crouch. The employee must occasionally lift or carry up to
50 pounds; push or pull up to 128 pounds. Reasonable accommodations
may be made to enable individuals with disabilities to perform
essential job functions. Essential functions are job duties that an
employee must be able to perform with or without reasonable
accommodation. All of the responsibilities listed above are
considered essential job functions to this position. What's In It
For You? 7-Eleven is committed to creating an environment that
encourages and rewards excellence, providing a range of benefits
that includes: Competitive salary and bonus incentives Medical,
dental, vision and life insurance benefits Vacation pay Profit
Sharing/401(k) Plan Short-term and long-term disability benefits
Company vehicle Tuition reimbursement Adoption assistance
Professional growth opportunities And more--- 7-Eleven is an Equal
Opportunity Employer This job description is subject to change at
any time.
Keywords: 7-Eleven, Portland , Area Leader (Manager) Trainee - ( Portland, OR), Hospitality & Tourism , Portland, Oregon
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