Retail Operations Associate
Company: DICK'S Sporting Goods
Location: Lake Oswego
Posted on: October 31, 2024
Job Description:
At DICK'S Sporting Goods, we believe in how positively sports
can change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team
today!OVERVIEW:OVERVIEW:Our store teammates are passionate about
creating an exceptional shopping experience for our customers
through their eagerness to help, high brand and execution
standards, ability to prioritize and efficient execution of
operational processes.
- Greet everyone (teammates and customers) and proactively
approach athletes to understand their needs and support their
shopping experience.
- Ensure that all merchandise and product received at the store
is processed in accordance with established programs and
procedures; the backroom is organized and maintained so that
merchandise is easily accessible in partnership with the Freight
Flow/Operations Lead.
- Uphold company merchandising and presentation standards.
- Assist with the unloading of trucks, processing of freight,
execution of transfers, RTVS, claims, freight processing, etc.
- Fulfill the company-defined customer experience by completing
all processes according to our service level standards.
- Adhere to established policies and procedures related to
safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates
and customers) feels welcome, safe, and is treated with
respect.
- Take an all-hands-on-deck approach to support the team across
the store.
- Perform other tasks as assigned by management.TEAMMATE
TRAITS:Our traits set the bar as to what great teammates look like.
They define the behaviors that can drive our business while
ensuring a great teammate and athlete experience. Here are the
traits we look for in our store teammates:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-OrientedQUALIFICATIONS:
- Prior retail sales, operations, maintenance, or
customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift up 15
to 35 lbs. items repetitively (up to 25 times per hour).
- Ability to work extended periods of time (up to 4 hours)
standing or walking.
- Ability to work at heights greater than 4 feet with use of a
ladder, aerial lifting device, orplatform.
- Ability to perform repetitive motions for short periods of time
(up to 2 hours continuously).
Keywords: DICK'S Sporting Goods, Portland , Retail Operations Associate, Hospitality & Tourism , Lake Oswego, Oregon
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