Valet Lead Ilani Casino
Company: Reimagined Parking
Location: Ridgefield
Posted on: April 4, 2026
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Job Description:
Position: Valet Lead Location: Ilani Casino Pay: $17.27 an hour
(plus tips) Shift: Fri- Sat (7pm-3am) Sun-Thursday (5pm - 1am) or
(6pm-2am) The Valet Lead ensures the safe and efficient parking of
guest vehicles while delivering service that exceeds our
customer/client’s expectations. This position is responsible for
responding quickly to customers’ requests and providing caring
interactions with all guests at their assigned location. The Valet
Lead works closely with fellow team members, Operations Manager,
and/or Shift Supervisor to ensure that quality and safety standards
are met at all times as well as adhering to state and local laws.
Key Responsibilities Employee must be able to perform essential
functions of the position with or without reasonable accommodations
Meet and greet all guests upon arrival; open guest vehicle doors,
assist with unloading vehicle when necessary. Retrieve keys from
guest; issue ticket to guest or enter customer information using
electronic device. Park guest car in appropriate space, ensure safe
and appropriate operation of guest vehicles. Inspect vehicle for
preexisting damage record information using electronic device or
manual ticket; correctly record the make, model and exact location
of each vehicle. Quickly retrieve vehicles for waiting guests;
assist guests with loading luggage or personal items when
necessary. Provide excellent customer service to guests; respond to
guest inquiries in a courteous manner, give directions to nearest
highway, destination, etc. Direct traffic, position barricades, and
arrange for towing service when necessary. Immediately report any
incidents or claims to Operations Manager or Shift Lead. Request
and collect relevant fees for use of service. Assist in reconciling
end of shift revenue against the ticket distribution, when
necessary. Communicate professionally at all times with guests,
client, and teammates. Must be able to work all closing shifts as
assigned. Skills, Knowledge and Expertise At least 18 years of age
Valid Driver’s License Ability to operate manual transmission
vehicles (stick shift) Excellent customer service and communication
skills Ability to verbally communicate with guests Previous valet
experience, preferred Previous Leadership experience required.
Benefits Join our team and enjoy an outstanding benefits package,
including: (Full Time Only) Generous Paid Time Off : Enjoy 10 days
of paid time off, plus 8 paid holidays, so you can rest and
recharge. Comprehensive Health Plans : Access top-notch Medical,
Dental, and Vision coverage for you and your family. Life and
Disability Insurance : Company paid basic life and Short-Term
Disability to secure your future with essential protection for you
and additional options for your loved ones. 401(k) Plan : Benefit
from a generous employer match with immediate vesting to help you
save for retirement. Employee Assistance Program: Access behavioral
Health Care to assist with personal needs for you and your family
members. Parental and Caregiver Leave : Enjoy time off to support
your growing family or care for loved ones. (Part Time) 401(k) Plan
: Benefit from a generous employer match with immediate vesting to
help you save for retirement. Sick Time Off : Prioritize your
health and well-being with paid sick leave based on state laws and
regulations. Employee Assistance Program: Access behavioral Health
Care to assist with personal needs for you and your family
members.
Keywords: Reimagined Parking, Portland , Valet Lead Ilani Casino, Hospitality & Tourism , Ridgefield, Oregon
