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Gresham Shift Leader - Food Service (Burger King)

Company: GBMO - Burger King
Location: Gresham
Posted on: July 14, 2018

Job Description:

Restaurant - Food ServiceDescriptionShift Leader Regular Job DescriptionSCOPE: A Shift Leader is an hourly employee who after proper certification is put in charge of limited time segments for the daily operations of a specific restaurant location.RESPONSIBILITY: Shift Leaders are responsible for implementing and carrying out the decisions made by the management team to achieve the daily operations goals of a specific restaurant location with the goal of improving customer satisfaction and restaurant profitability by ensuring that Crew Members and other employees are following all policies and procedures adopted by the company. Shift Leaders are only in charge of a shift for a period for a period of time, including a whole or part shift they work. Part-time employees generally work 29 hours or less per week and are not benefit eligible. Full time employees generally work 30 hours or more per week and are eligible for a valuable benefits package.JOB DUTIES:Prepare Food - pre-cook, cook to customer order and bag/deliver on tray including beverage/ice cream based ordersStock Supplies including put away product orders in walk-ins and dry storage, stock work and customer stations, fill ice machinesJanitorial Duties - kitchen area, dining room, restrooms and equipmentLot checks walk around parking lot to pick up stray trash and look for hazards such as potholes and objectsCashier Front Counter and Drive ThruCustomer service including resolving complaints, hazards & safety issues for both guest and employeeCash Handling including till counts, safe counts, deposit preparation & deliver to bankReporting hourly sales, 12 Criticals and Daily Planner, Day Part Speed With Service, Kitchen Minder, Command StationCommunication ability to communicate incidents, employee performance and other information to management teamTraining Link (or other BK Approved course), policies & procedures including safe food practices NECESSARY TOOLS & EQUIPMENT:Hot Equipment Broiler, Fryer, Fryer Oil Filter MachineBeverage Equipment - Soda Machine, Shake Machine, Icee Machine, Coffee Station, Smoothie StationPOS System - Cash Register, Timekeeping SystemJanitorial Supplies Broom & Dust Pan, Deck Broom, Mops, Rags, Buckets, Spray Bottles, Cleaning Chemicals as NeededComputer basic Microsoft products, internet applications, industry specific applicationsFood Handlers CardServeSafe, Foundations and Link CertifiedQualifications

    Ability to work as part of teamAbility to motivate, coach and train subordinate team membersAbility to effectively communicate goals and requirements both orally and in writingAbility to work without direct supervisionBasic Computer Skills Associated topics: deli manager, food service supervisor, general operations manager, kitchen manager, management, operations manager, produce manager, restaurant operations, shift manager, supervisor

    Keywords: GBMO - Burger King, Portland, Gresham Shift Leader - Food Service (Burger King), Hospitality & Tourism, Gresham, Oregon

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