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Recruitment / Delivery Manager - West Coast

Company: Mindlance
Location: Portland
Posted on: June 25, 2022

Job Description:

Job Location: 100% remote with occasional travel to client site and/or Mindlance's regional officesJob Description:We are looking for Recruitment/Delivery Managers to join our team and be a part of an exciting journey as we look to nurture our next level of leadership. The core emphasis is on national contingent labor program managed internally by a client or through a strategic channel partnership with a Managed Services Provider (MSP) and/or Vendor Management System (VMS).In this role, you will be the fully accountable for client growth, service delivery - including, but not limited to - delivery/recruiting management, account management, process adherence, onboarding, compliance management, performance management, etc. You will manage dedicated delivery teams including recruitment managers, account coordinators, recruiters and shared support staff - with a focus on coverage, speed, quality & compliance.Our teams thrive in fast-paced environments, can roll up their sleeves, work hard, have fun, and get the job done. You will have the opportunity to draw on your extensive knowledge and will forge dynamic relationships with stakeholders. You will be responsible for all the financial measures (revenue growth, gross margin growth, headcount growth) as well as client satisfaction parameters (client scorecards, SLA's, etc.)Core Responsibilities

  • Achieve business & operational targets for assigned portfolio of clients
  • Manage the delivery teams to ensure delivery of staffing requirements
  • Drive implementation and execution of talent acquisition strategies
  • Utilizing position profile template and candidate persona's create knowledge base for top 20 skills across client markets and develop ongoing skill set training
  • Develop sourcing and screening strategies for core skillsets
  • Manage and provide guidance to the recruiting teams to source talented professional and creating talent pipelines.
  • Team capacity planning and analysis
  • Establish relationships with key client contributors Managed Service Providers (MSP) partners and prospecting to identify any lateral opportunities with the client
  • Day to day tasks involves - conducting daily huddle to communicate and prioritize client requirements with internal delivery teams, client transactions, attending requirement spotlight calls, coverage management, interview preps/debriefs, offer closing, etc.
  • Timely address and resolve all delivery and client issues
  • Development and management of team KPI/SLA's - Submit weekly performance reports
  • Develops and implements action items to drive production and quality
  • Represent Mindlance at Quarterly Business Reviews with the clientRequired Skills:
    • Bachelor's degree or equivalent work experience
    • 5+ years of experience in delivery management or recruiting management with focusing on Technical/IT recruitment
    • Experience supporting high volume and fast paced contingent workforce program of Fortune 1000 companies
    • Strong IT orientation and broad understanding of technologies
    • Excellent communication, interpersonal, writing and editing skills
    • MS Office - Including Word, Excel, PowerPoint, and Outlook
    • High energy individual and sense of ownership
    • Strong research and analytical mind set
    • Strong commitment to continuous improvement*We are looking for someone on the West Coast! This position will be full time remote work from home!

Keywords: Mindlance, Portland , Recruitment / Delivery Manager - West Coast, Human Resources , Portland, Oregon

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