Sr. Software Engineer-IVR and CTI

Company: Interactive Northwest Inc.
Location: Tualatin
Posted on: May 16, 2022

Job Description:

Job Description At INI, we value people above all else---from the customers we serve to the dedicated employees that make us who we are. That---s part of why our average tenure is 12 years: we don---t stop growing or evolving, and neither will you. With competitive salaries, great benefits, and a relaxed workplace environment, we think you---ll like it here. Currently we are in need of a Sr. Software Engineer with the following skills and experience: Responsibilities: As a senior member of a team of software engineers you will be responsible for analyzing, designing, and coding IVR and CTI applications to meet customer specification's or company's needs. You will interface with the field support team on technical issues and support customers as needed. Requirements: -- Bachelor Degree in Computer Science (or a related technical field) or equivalent work experience. -- Minimum of five years of experience in application development with demonstrated strength in Java technologies and web services (SOAP, JSON, RESTful) --Experience writing VXML,CCXML applications --Experience with IVR and CTI application development (JTAPI,TSAPI) -- Expertise in writing grammars (SRGS,SISR) -- Expertise in server side Java technologies such as Java, J2EE, Servlets, JSPs, tag libraries, JMS -- Experience with JUnit, Spring, JDBC, JSF,LDAP,MAVEN -- Experience with Linux (RHEL/Centos) -- Experience with relational databases such as PostGres and MSSQL -- Experience with SIP and H.323 protocols -- Experience with Avaya Experience Portal and Avaya contact center technologies preferred. ABILITIES REQUIRED: --Team player with the willingness to teach and to learn. --Ability to communicate both verbally and written in a clear and concise manner. --High degree of self-initiative. --Ability to work independently and as part of a team efficiently to meet deadlines. --Strong troubleshooting skills. Company Description Interactive Northwest Inc. (INI) delivers custom software solutions for the telephony industry. INI works directly with clients and partners to create real-world application solutions that incorporate superior design and integrate best-in-class voice response and speech recognition technologies with existing business systems. INI has a 20 year history of providing custom communication solutions built upon leading interactive voice response (IVR) and telephony platforms. Interactive Northwest is headquartered in Tualatin, Oregon. For more information, visit www.interactivenw.com.

Keywords: Interactive Northwest Inc., Portland , Sr. Software Engineer-IVR and CTI, IT / Software / Systems , Tualatin, Oregon