Semiconductor Field Service Tech (Engineering Technician II)
Company: Canon U.S.A., Inc.
Location: Portland
Posted on: May 16, 2022
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Job Description:
US-OR-Portland Canon U.S.A., Inc.Requisition ID: 26595Category:
Field ServicePosition Type: Full-TimeOverviewAre you seeking an
opportunity to work with today's most advanced thin film processing
tools? Anelva tools have been delivering cutting edge performance
in thin films deposition (PVD) and enabling our customers to
manufacture the most advanced hard disks and volatile
memories/nonvolatile memories. We have an exciting opportunity in
Hillsboro, OR to directly interface with customers to support their
Anelva equipment in the field, which includes troubleshooting and
installations. This position performs technical support of the high
vacuum equipment for PVD and related robotics. The individual must
understand vacuum technology, general practices, and procedures
within the semiconductor field and be able to apply such skills
fluently to perform field service duties in a customer's clean
room. In addition, provide on-call technical support, which may
require off shift work.This position will require frequent travel
to San Jose, CA for the first 3-6 months for training.This position
requires full-time presence at your assigned office(s)/worksite(s).
Responsibilities- Typical shift will run from 8:00am - 5:00pm
Monday through Friday, on site at customer.- Responsible to
monitor, inspect, setup, calibrate, and maintain semiconductor
process equipment in the field to prevent equipment down time.-
Troubleshoot hardware and software related issues and implement
solutions- Collect data for software related issues and discuss
with headquarter in Japan.- Accurately document all maintenance
activity and provide field service reports.- Install equipment
control software and maintain record of software revision history.-
Participate in the installation of equipment at customers' sites.-
Monitor stock level of service parts and equipment to ensure
adequate inventory is available for repair work.- Provide training
and assistance to other technicians.- Effectively communicate with
customers, Canon USA and Canon-Anelva Japan employees,- Escalate
serious or complicated repair problems to senior level team
members. QualificationsPlease note: this is a customer-facing role,
and requires compliance with customer policies and protocols, which
may include COVID-19 vaccination and other measures relating to
COVID-19
- 2-3 years of experience with PVD or semiconductor vacuum
equipment with AS degree is required, Bachelor's degree in
engineering is preferred.- Candidates without AS or BS may be
considered with equivalent experience in the same field - Multi
chamber cluster systems and robotics experience is highly preferred
- Ability to understand electrical and mechanical drawings for
troubleshooting- Experience with PLC and other software
applications is a plus- Ability to work independently following 3-6
months of on the job training- Must have analytical skills for
problem analysis and resolution- Decide on problem solving road map
and follow methodical means to resolution- Decide and recommend
spare and consumable parts for PM's and repairs- Job may require
domestic travel up to 25% and international travel for training. -
Valid driver's license and acceptable driving record necessary.
Additionally, because this position requires driving for company
business as an essential function of the job, must remain in
compliance with company safety guidelines and policies- Position
may require ability to work flexible shifts- Requires ability to
lift approx. 50 lbs.- Bilingual Communication skills helpful but
not required. (Japanese/English)- Substantial amount of standing,
walking, typing, grasping, talking and hearing. Occasionally
kneeling, crouching, stooping, reaching, pushing, pulling and
climbing stairs or ladder.The worker is required to have close
visual acuity with or without corrective lenses for extensive
reading; visual inspection involving small defects, small parts,
and/or operation of machines (including inspection); using
measurement devices; and/or assembly or fabrication parts at
distances close to the eyes. Working primarily in a cleanroom
environment (wearing full clean room suit, facemask, gloves, safety
glasses)The work Environment may include a variety of physical
conditions such as proximity to moving mechanical parts, electrical
current, working on scaffolding and high places, exposure to
chemicals, ultraviolet light and lasers, working in enclosed
spaces, close quarters, narrow aisles or passageways.The work
environment may include working in highly time sensitive situations
requiring quick resolution including equipment problems.The company
will not pursue or support visa sponsorship for this position.
Company OverviewAbout our Company - Canon U.S.A., Inc., is a
leading provider of consumer, business-to-business, and industrial
digital imaging solutions to the United States and to Latin America
and the Caribbean markets. With approximately $30.4 billion in
global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks
third overall in U.S. patents granted in 2020--- and is one of
Fortune Magazine's World's Most Admired Companies in 2020. Canon
U.S.A. is dedicated to its Kyosei philosophy of social and
environmental responsibility. To keep apprised of the latest news
from Canon U.S.A., sign up for the Company's RSS news feed by
visiting and follow us on ---Based on weekly patent counts issued
by United States Patent and Trademark Office. All referenced
product names, and other marks, are trademarks of their respective
owners. Canon U.S.A., Inc. offers a competitive compensation
package including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
available at We comply with all applicable federal, state and local
laws, regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. We are an EEO/AA employer.
Minority/Female/Individuals with Disabilities/Protected Veterans.If
you are not reviewing this job posting on our Careers' site , we
cannot guarantee the validity of this posting. For a list of our
current postings, please visit us at .
Workstyle DescriptionFull Time On Site (Hub) - This position
requires full-time presence at your assigned
office(s)/worksite(s)/territory. Posting Tags
PI
Keywords: Canon U.S.A., Inc., Portland , Semiconductor Field Service Tech (Engineering Technician II), IT / Software / Systems , Portland, Oregon
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