Field Services Technician III

Company: Albertsons Companies
Location: Clackamas
Posted on: September 24, 2022

Job Description:

About The Company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.
Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw's, and many more recognizable names.
What You Will Be Doing
The Information Technology Department has an opening for a Field Services Technician III.

Main Responsibilities
Key Responsibilities include, but are not limited to:

* Support standard hardware platforms and systems installed throughout Safeway
* Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.
* Provide complete recoverability of systems and applications.
* Trouble shooting and resolution of business application and system problems.
* Trouble shooting and resolution of in-store Scales & Wrapping Systems.
* Manage the installation of new hardware and software.
* Maintain equipment inventory controls and policies.
* Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.
* Interface with all Corporate IT groups for on-site support and technology resolutions.
* Adhere to repair standards and service levels established.
* Extensive driving required for some Zone Service Areas.

What We Are Searching For

* High school graduate, BA/BS degree preferred.
* 1-2 years retail business experience.
* 1-3 years technical Help Desk with system support experience.
* 1-3 years IT/Technical training post high school includes Operating Systems and hardware certifications.
* Internal or external experience with technology systems and hardware.
* Information Technology project implementation exposure with 5 year's technical systems experience.

Keywords: Albertsons Companies, Portland , Field Services Technician III, IT / Software / Systems , Clackamas, Oregon