Customer Service Specialist
Company: PTSolutions
Location: Portland
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Join the PTSolutions Team
PTSolutions is one of the Top 100 industrial distributors in the
U.S., with 40 locations and a growing national presence. We help
manufacturers streamline their operations with advanced vending and
inventory systems - and we need experienced field technicians to
keep those systems running at their best. Are you a problem-solver
who enjoys working with both people and technology? As a Customer
Service Specialist , you'll play a critical role in keeping our
customers' operations running smoothly. From installing and
maintaining advanced vending systems to training customers and
troubleshooting issues, you'll be the go-to expert ensuring
seamless service and support. This role is perfect for someone who
is hands-on, customer-focused, and thrives in a dynamic environment
where no two days look the same. What You'll Do As a Customer
Service Specialist, you'll be the hands-on expert who installs,
maintains, and supports industrial vending machines and inventory
systems at customer sites. In this role, you will: Install and set
up vending systems at customer locations Perform preventative
maintenance, repairs, and troubleshooting Train customer teams on
system operation and inventory best practices Conduct cycle counts,
restocking, and basic machine calibration Maintain accurate
customer and product information in our database Partner with sales
and inventory teams to resolve on-site issues quickly What You
Bring Field service or hands-on mechanical experience (preferred:
industrial, vending, or warehouse automation) Strong
troubleshooting and repair skills Great customer service and
communication Ability to travel regularly to customer sites
Attention to detail with accurate recordkeeping Benefits: Why Work
for PTSolutions Competitive pay with overtime eligibility Paid
holidays, paid vacation, and attendance awards Medical, vision, and
dental insurance (company-paid dental) 401(k) with company match
Tuition reimbursement and growth opportunities Company-provided
uniforms and training Join a team that values problem-solving,
craftsmanship, and customer partnership. Apply now to grow your
career with a leader in industrial supply and service.
Keywords: PTSolutions, Portland , Customer Service Specialist, Logistics, Transportation & Drivers , Portland, Oregon
