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Desktop Techincian - Division IT

Company: Precision Castparts Corp.
Location: Portland
Posted on: December 5, 2019

Job Description:

Position DescriptionAs a Desktop Support Technician at Precision Cast Parts, you will be responsible for providing a high level of customer service and technical support of our computer infrastructure at one or more of our Structurals sites. Troubleshooting and providing support for computers, laptops, printers, and software are some of the daily responsibilities of a Desktop Support Technician. Good communication skills, positive attitude, and being a team player are essential for a successful candidate placed in this position. Essential Duties and Responsibilities Troubleshooting desktop and laptop hardware (30%) Installing and troubleshooting applications from our large software portfolio (20%) Technical phone support, documenting problem resolution in our help desk ticketing system (20%) Working with customers, peers and management on technical solutions (20%) Participating in an on-call rotation and other duties as assigned (10%)Minimal Required Education and Experience Requires a minimum of an Associate degree in a related discipline or experience in lieu of an Associate degree.Additional Desired Skills: CompTIA A+, Network+, Microsoft or other industry related certifications. Excellent customer service skills. Exhibits strong communication skills, both verbal and written at all levels. Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirements. Basic understand of IT Security requirementsPCC Structurals is committed to a diverse workforce. As Equal Opportunity Employer, VEVRAA Federal Contractor, affirmative action employer we provide equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations and ordinances 'Minority/Female/Disability/Veteran Status/VEVRAA Federal Contractor'. Veterans are encouraged to self-identify as PCC Structurals desires to provide protected veterans priority referrals for open positions. PCC Structurals complies with all laws and regulations associated with the Family Medical Leave Act (FMLA). In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact ************ for assistance. PCC Structurals is a VEVRAA Federal Contractor committed to providing priority referrals of protected veterans for its openings. Veterans are encouraged to self-identify as desires to provide protected veterans priority referrals for open positions. PCC Structurals complies with all laws and regulations associated with the Family Medical Leave Act (FMLA). If you would like more information about Equal Employment Opportunity as an applicant under the law, please visit ************ Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law. Requisition ID: PCC-US.******

Keywords: Precision Castparts Corp., Portland , Desktop Techincian - Division IT, Other , Portland, Oregon

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