Shopify Specialist

Company: Schoolhouse Electric & Supply Co
Location: Portland
Posted on: January 15, 2021

Job Description:

Summary:The Ecommerce Specialist is the expert in online sales strategies and the various platforms used to conduct digital sales and conversions on the Schoolhouse website. The position is responsible for the day to day activity on the site and its overall performance to achieve goals such as improving user experience, increasing website traffic and sales, and developing brand loyalty. presentation content, SEO, maintenance, catalog, and overall business health of the product website.Key Functions: * Communication - Maintains frequent and timely communication with staff, management, and business partners to keep everyone current and well-informed with accurate information concerning business performance, needs, opportunities, and risks. Conducts or attends daily, weekly, monthly meetings, both ad-hoc or scheduled, leading, or participating in an engaged and relevant manner. Negotiates needs, deliverables, and timelines to meet business partners' service level requirements.* Management - engages management with status reporting, business analysis, planning/execution/progress of special projects, resource planning, resource requests and allocation, budgeting and expense reports, issue identification and resolution, informing or consulting as appropriate or requested.* Business Partners -instills confidence with proactive requests or information and timely, responses to cross-functional partner interests and queries. Establishes Service Level Agreements with business partners as appropriate to understand, negotiate and meet business objectives.* Operational Duties:* Manages site development and updates for the e-commerce side of the business, working with team members and cross-functional partners to collect necessary content to use for each product or promotion, and ensuring the brand message and goals align to company branding.* Develops, monitors, writes, and updates product categories and takes ownership of daily administration.* Inspects landing pages, product information, cart options and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.* Ensures payment options and promotional tabs are configured correctly.* Monitors website traffic and customer reviews to gauge responses to promotions, and site updates.* Cultivates standards, systems and best practices for content creation, distribution, maintenance, and new product listings.* Researches and implements the latest digital marketing strategies using social media.* Works with Marketing, IT and Operations to provide updated content to be shared across E-Commerce platforms and ensure the accurate rollout of website changes.* Possesses and maintains a comprehensive understanding of SEO best practices and media assets.* Works with Marketing to keep and meet promotion calendar dates, tracks all e-commerce efforts, analyzes data, and uses data to improve strategies.Additional Functions:* Special projects as required.Competencies:* Teamwork -Embodies the qualities and values of trustworthiness, respect and accountability, setting an example for everyone. Exhibits objectivity and openness to others' views, giving and welcoming feedback. Able to build morale and group commitments to goals and supports everyone's efforts to succeed.* Communication -Practices timely, proactive and respectful communication with everyone.* Change Management -Demonstrates a willingness to meet and adapt positively to the unexpected and changing needs of a dynamic, growing company.* Judgment-Exhibits sound and accurate judgment and includes appropriate people in decision-making process. Makes timely decisions.* Planning/Organizing -Prioritizes and plans work activities and uses time efficiently, developing realistic action plans.* Technical Skills -Assesses own strengths and weaknesses and strives to continuously build knowledge and skills. Shares expertise with others.* Quality Management -Looks for ways to improve and promote quality and exceptional customer experiences.* Innovation -Continually reviews systems, suggesting ways and tools to improve.* Self-Review -Is committed to continual improvement.Qualifications/Requirements:* 1 to 2 years of relevant experience in ecommerce* Bachelor's Degree in Ecommerce, IT, Marketing, Business, Engineering, or related field preferred* Strong references and/or portfolio* 3+ years of Shopify experience* Proven ability to manage multiple competing projects and prioritize effectively* Committed to learning and expanding technical knowledge* Demonstrated analytical and quantitative skills including ability to use data and metrics to develop business cases and inform decision-making* Ability to formulate and clearly communicate data insights to others* Strong working knowledge of current and emerging digital and social channels* Excellent organizational, teamwork and quality assurance skills* Excellent market research skills.* Strong data analysis and report writing skills.* Brings strong precisions, creativity, and accuracy.* Exceptional project management skills - including teamwork, communication, collaboration, time management, accountability* Open minded, ready to learn, willing to teach* Strong balance of data-driven thinking and creativity* Confident, self-starting, problem solving skills* Experience working cross functionally in a dynamic environment* Deep expertise in web analytics and digital trends* Basic understanding, appreciation, and willingness to embrace the SECO brand and valuesPhysical Conditions:* Standard office environment* Requires occasional evening/night hours This position will temporarily be working from home in response to the COVID-19 pandemic.

Keywords: Schoolhouse Electric & Supply Co, Portland , Shopify Specialist, Other , Portland, Oregon