Shopify Specialist
Company: Schoolhouse Electric & Supply Co
Location: Portland
Posted on: January 15, 2021
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Job Description:
Summary:The Ecommerce Specialist is the expert in online sales
strategies and the various platforms used to conduct digital sales
and conversions on the Schoolhouse website. The position is
responsible for the day to day activity on the site and its overall
performance to achieve goals such as improving user experience,
increasing website traffic and sales, and developing brand loyalty.
presentation content, SEO, maintenance, catalog, and overall
business health of the product website.Key Functions: *
Communication - Maintains frequent and timely communication with
staff, management, and business partners to keep everyone current
and well-informed with accurate information concerning business
performance, needs, opportunities, and risks. Conducts or attends
daily, weekly, monthly meetings, both ad-hoc or scheduled, leading,
or participating in an engaged and relevant manner. Negotiates
needs, deliverables, and timelines to meet business partners'
service level requirements.* Management - engages management with
status reporting, business analysis, planning/execution/progress of
special projects, resource planning, resource requests and
allocation, budgeting and expense reports, issue identification and
resolution, informing or consulting as appropriate or requested.*
Business Partners -instills confidence with proactive requests or
information and timely, responses to cross-functional partner
interests and queries. Establishes Service Level Agreements with
business partners as appropriate to understand, negotiate and meet
business objectives.* Operational Duties:* Manages site development
and updates for the e-commerce side of the business, working with
team members and cross-functional partners to collect necessary
content to use for each product or promotion, and ensuring the
brand message and goals align to company branding.* Develops,
monitors, writes, and updates product categories and takes
ownership of daily administration.* Inspects landing pages, product
information, cart options and all other pertinent website-related
systems to ensure their visual appeal, accuracy, and ease of use.*
Ensures payment options and promotional tabs are configured
correctly.* Monitors website traffic and customer reviews to gauge
responses to promotions, and site updates.* Cultivates standards,
systems and best practices for content creation, distribution,
maintenance, and new product listings.* Researches and implements
the latest digital marketing strategies using social media.* Works
with Marketing, IT and Operations to provide updated content to be
shared across E-Commerce platforms and ensure the accurate rollout
of website changes.* Possesses and maintains a comprehensive
understanding of SEO best practices and media assets.* Works with
Marketing to keep and meet promotion calendar dates, tracks all
e-commerce efforts, analyzes data, and uses data to improve
strategies.Additional Functions:* Special projects as
required.Competencies:* Teamwork -Embodies the qualities and values
of trustworthiness, respect and accountability, setting an example
for everyone. Exhibits objectivity and openness to others' views,
giving and welcoming feedback. Able to build morale and group
commitments to goals and supports everyone's efforts to succeed.*
Communication -Practices timely, proactive and respectful
communication with everyone.* Change Management -Demonstrates a
willingness to meet and adapt positively to the unexpected and
changing needs of a dynamic, growing company.* Judgment-Exhibits
sound and accurate judgment and includes appropriate people in
decision-making process. Makes timely decisions.*
Planning/Organizing -Prioritizes and plans work activities and uses
time efficiently, developing realistic action plans.* Technical
Skills -Assesses own strengths and weaknesses and strives to
continuously build knowledge and skills. Shares expertise with
others.* Quality Management -Looks for ways to improve and promote
quality and exceptional customer experiences.* Innovation
-Continually reviews systems, suggesting ways and tools to
improve.* Self-Review -Is committed to continual
improvement.Qualifications/Requirements:* 1 to 2 years of relevant
experience in ecommerce* Bachelor's Degree in Ecommerce, IT,
Marketing, Business, Engineering, or related field preferred*
Strong references and/or portfolio* 3+ years of Shopify experience*
Proven ability to manage multiple competing projects and prioritize
effectively* Committed to learning and expanding technical
knowledge* Demonstrated analytical and quantitative skills
including ability to use data and metrics to develop business cases
and inform decision-making* Ability to formulate and clearly
communicate data insights to others* Strong working knowledge of
current and emerging digital and social channels* Excellent
organizational, teamwork and quality assurance skills* Excellent
market research skills.* Strong data analysis and report writing
skills.* Brings strong precisions, creativity, and accuracy.*
Exceptional project management skills - including teamwork,
communication, collaboration, time management, accountability* Open
minded, ready to learn, willing to teach* Strong balance of
data-driven thinking and creativity* Confident, self-starting,
problem solving skills* Experience working cross functionally in a
dynamic environment* Deep expertise in web analytics and digital
trends* Basic understanding, appreciation, and willingness to
embrace the SECO brand and valuesPhysical Conditions:* Standard
office environment* Requires occasional evening/night hours This
position will temporarily be working from home in response to the
COVID-19 pandemic.
Keywords: Schoolhouse Electric & Supply Co, Portland , Shopify Specialist, Other , Portland, Oregon
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