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Frontline Systems Product Owner

Company: Umpqua Bank
Location: Portland
Posted on: February 25, 2021

Job Description:

JOB PURPOSE Under general direction, manages Frontline products from conceptual stages through research, development, implementation, training, associate experience and the product life cycle in support of the Bank's strategic goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists with managing the portfolio of assigned products and the implementation of new products under the direction of the Group Manager. Responsible for assigned products, responsible for setting, prioritizing, and evaluating the work generated by a delivery team in order to maximize the business value delivered by the product. Writes user stories for creating features and prioritizing features. Prioritize the product backlog, and report team progress and issues. Take ownership for assigned product workstream and features. May develop, implement, and analyze a variety of data from various reporting tools and sources to make recommendations, develop effective cost, quality, operational, and customer satisfaction outcomes for existing or new products developed. Assist with articulation of product positioning, key benefits and business value proposition. May assist with the creation of project plans, business requirements and assist in developing technical specifications. Assist in projects; including assisting with presentations for products and solutions, development of training material, communications and other information related to release. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities -- knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank." May perform other duties as assigned. SUPERVISORY RESPONSIBILITIES None REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Bachelor's Degree in Business, IT, Finance related field is required. 3 - 5 years of relevant data analyst and/or product owner, management, development and/or operations experience. Experience writing use cases. Experience in leading UAT. Experience with UI/UX related initiatives. Advanced written and verbal communication, presentation skills, project management skills. Ability to train and present to small and large audiences or has the interest in learning to train and present. Proven ability to work effectively with individuals and groups across the company and with vendor partners to achieve positive customers experience and timely problem resolution. Agile, Scrum, SAFE and Kanban experience preferred. PHYSICAL AND ENVIRONMENTAL DEMANDS Occasional travel. Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Keywords: Umpqua Bank, Portland , Frontline Systems Product Owner, Other , Portland, Oregon

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