Part-time Customer Support Associate
Company: WorkStep
Location: Portland
Posted on: February 25, 2021
|
|
Job Description:
WorkStep is a career development network for hourly job seekers.
Our mission is to enable better career outcomes by providing a
transparent job marketplace and access to advancement
opportunities.The Part-time Customer Support Associate supports the
needs of all WorkStep users. You will help the growing number of
hourly job seekers to ensure their success at every step of the job
application and employment process. You'll also be supporting the
hiring needs of our employer partners.You'll be on the front lines
representing our organization by providing empathetic engagement
with both our job seekers and partners. The ideal candidate is
adept at listening to and working with people and ultimately
solving their problems! This remote position will be the second
Support Associate hire and will report directly to the Operations
Lead.Primary Responsibilities* Communicate (inbound and outbound)
with job seekers, actively employed users, and our employer
partners* Respond promptly to all user inquiries in written (email,
text, chat) and phone-based communications* Identify, document and
report user trends, bugs, etc.* Collaborate with the broader team
to ensure a streamlined and successful experience for all
usersKPI's (Key Performance Indicators) owned* Worker / Employer
Satisfaction Score (NPS)* Customer Satisfaction Score (CSAT)*
Response SLARequirements* Monday - Friday 11 00 AM PST - 4 00 PM
PST / 25 hours per week availability* 1+ years of remote customer
support, customer success, or other relevant experience* Passion
for the WorkStep missionBenefits* Top-notch technology / workspace
improvement budget (Macbook, 2nd monitor, etc.)* Opportunity to
join a passionate, motivated, and fun team at an early stage to
help shape and execute on our mission
Keywords: WorkStep, Portland , Part-time Customer Support Associate, Other , Portland, Oregon
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsPatient Registration Representative Description: We are currently hiring Patient Registration Agents for COVID Vaccine Clinics This is a contract role available through one of the large healthcare companies.POSITION SUMMARY:Primary functions is to (more...) Company: Aerotek Location: Portland Posted on: 02/26/2021 Food Production Associate Description: Food Production Associate FULL-TIME 14/hr Ajinomoto Foods North America is a leading frozen foods company, committed to providing nutritious and delicious meals globally. With a rich history of diverse (more...) Company: Ajinomoto Foods North America Location: Portland Posted on: 02/26/2021 List your Garage or Parking Space - $300/mo - Less than Part Time Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...) Company: Neighbor Location: Troutdale Posted on: 02/26/2021 Food Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Canby Posted on: 02/26/2021 Food Courier Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Oregon City Posted on: 02/26/2021 Earn Cash Renting Out your Garage / Yard / Parking Space Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...) Company: Neighbor Location: Keizer Posted on: 02/26/2021 Make up to $20/hour - Deliver with DoorDash Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Sherwood Posted on: 02/26/2021 13J Fire Control Specialist Description: JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be (more...) Company: Army National Guard Location: Longview Posted on: 02/26/2021 Welder Description: Great welding opportunity for people having about one to two years of experience with welding. This company primarily works within the automotive industry and exercise equipment industry. Long term opportunity (more...) Company: Aerotek Location: Clackamas Posted on: 02/26/2021 Order Selector Description: Order Selector FULL-TIME 14.50/hr 14.50 - 16.00 / hr. DOE The Order Selector safely, accurately, and productively picks, stacks and stages orders to meet daily deadlines and ensure that we consistently (more...) Company: Animal Supply Company Location: Clackamas Posted on: 02/26/2021 |