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Customer Support Engineer

Company: Pentagon Technologies
Location: Portland
Posted on: September 16, 2021

Job Description:

The main responsibilities of the position shall include: communication internally and externally, technical liaison to the customer in determining requirements, suggest process improvements and upgrades, generate data intensive reports, assist with training of on-site managers, assist in failure analysis, support the sales process, and work well in a team environment.

-Requires a minimum of a BS degree in engineering or a related technical field.

-Experience with data base software, and fluency in MS Word/Excel/PowerPoint/Outlook is important.

-Strong oral, reading, communication, comprehension, and presentation abilities in a wide variety of levels are necessary. Must be able to read, comprehend, and generate technical drawings, sketches, specifications, BOMs, and reports in a clear concise manner. Must always use tact and diplomacy.

-Excellent analytical and advanced mathematical skills are an essential element of this position. Candidate needs to possess good spreadsheet, data control and statistical skills.

-The candidate must posses a valid drivers license, and have the ability to become badged at customer sites as required.

Keywords: Pentagon Technologies, Portland , Customer Support Engineer, Other , Portland, Oregon

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