Front of House Team Member

Company: Farina Bakery
Location: Portland
Posted on: January 16, 2022

Job Description:

Hello! Farina Bakery needs help! We are seeking a full-time front of house professional to join our team!We are a small bakery, located on SE Hawthorne Blvd in Portland. We specialize in French Macarons, cookies and pastries!The position will be scheduled 5 days a week, -12 PM to 8 PM. - -Days may be flexible depending on your schedule. - Additional hours / shifts may be available periodically if desired. - -This is a Front of House counter/retail/closing -position. -Exceptional customer service is a must. - You will be the primary representative of the bakery during your shift. - We are looking for enthusiastic, outgoing, creative, proactive, solution-oriented team members who are comfortable managing a wide variety of tasks in a busy, highly active work environment. - -Requirements for this position:

• Must have EXCELLENT customer service, writing and communication skills - -
• Must -have reliable transportation to work your shifts and for job-related errands
• Reliability and consistency are imperative
• Must have one year of applicable front of house or industry experience
• Must have current Food Handler's Card
• Must be comfortable operating digital tablets (Square, DoorDash, etc.)
• Must be able to use computer / tablet / email to review online orders and interact with customers
• Must excel in efficiency, friendliness, and tidiness
• Must be ready to clean and be reliable with opening and closing tasks
• Personality is just as important as experience, as we're a small, close-knit team!
• Must be a self-starter and a problem solver
• Must have high standards and take pride in your work - you'll be the face of the bakery working retail! -Your shift will entail:
  • Regular Front of House closing duties and maintaining the bakery during its retail day
  • Working the front counter, and also performing small, supportive tasks around the bakery
  • Taking and fulfilling customer orders; managing register and delivery tablets
  • Scheduling deliveries and supporting delivery partners
  • Reviewing, booking, scheduling, tracking and fulfilling online orders
  • Packing pre-paid special orders for customer pickup or shipping
  • Taking packages to FedEx, or delivering in person to local addresses, as needed
  • Grocery / supply runs, and other similar errands
  • Answering bakery phone and fielding / supporting customer inquiries as needed
  • Simple baking production support (when time allows)
  • Keeping the Front of House clean and organized
  • Sweeping/mopping, doing FOH dishesPlease don't apply for this position if you have never worked a customer service job,or aren't available for the shift times noted above. - - - -And please note: Masks are worn continuously in the bakery under all circumstances and social distancing is strictly required. - Literature regarding COVID safety and cleaning rules will be provided. - The safety of you, the crew, and our customers is our first priority! -Perks of the job:
    • Competitive pay and opportunity for advancement - we are expanding!
    • The opportunity for wage increases with increased responsibility
    • Medical, vision and dental benefits (an eligibility period applies) -
    • Free pastries, of course
    • Employee discount on macarons and other treats
    • Lots of input - the staff is always invited to come up with fun flavors, new ideas, and specialty items! -
    • A fun staff! We are a small, tight-knit group and we enjoy each other's company! -If you feel like this speaks to you, send us a resume and a cover letter about why you think you'd be a good fit! -Thank you!

Keywords: Farina Bakery, Portland , Front of House Team Member, Other , Portland, Oregon