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Front of House Team Member

Company: Farina Bakery
Location: Portland
Posted on: January 16, 2022

Job Description:

Hello! Farina Bakery needs help! We are seeking a full-time front of house professional to join our team!We are a small bakery, located on SE Hawthorne Blvd in Portland. We specialize in French Macarons, cookies and pastries!The position will be scheduled 5 days a week, -12 PM to 8 PM. - -Days may be flexible depending on your schedule. - Additional hours / shifts may be available periodically if desired. - -This is a Front of House counter/retail/closing -position. -Exceptional customer service is a must. - You will be the primary representative of the bakery during your shift. - We are looking for enthusiastic, outgoing, creative, proactive, solution-oriented team members who are comfortable managing a wide variety of tasks in a busy, highly active work environment. - -Requirements for this position:

  • Must have EXCELLENT customer service, writing and communication skills - -
  • Must -have reliable transportation to work your shifts and for job-related errands
  • Reliability and consistency are imperative
  • Must have one year of applicable front of house or industry experience
  • Must have current Food Handler's Card
  • Must be comfortable operating digital tablets (Square, DoorDash, etc.)
  • Must be able to use computer / tablet / email to review online orders and interact with customers
  • Must excel in efficiency, friendliness, and tidiness
  • Must be ready to clean and be reliable with opening and closing tasks
  • Personality is just as important as experience, as we're a small, close-knit team!
  • Must be a self-starter and a problem solver
  • Must have high standards and take pride in your work - you'll be the face of the bakery working retail! -Your shift will entail:
    • Regular Front of House closing duties and maintaining the bakery during its retail day
    • Working the front counter, and also performing small, supportive tasks around the bakery
    • Taking and fulfilling customer orders; managing register and delivery tablets
    • Scheduling deliveries and supporting delivery partners
    • Reviewing, booking, scheduling, tracking and fulfilling online orders
    • Packing pre-paid special orders for customer pickup or shipping
    • Taking packages to FedEx, or delivering in person to local addresses, as needed
    • Grocery / supply runs, and other similar errands
    • Answering bakery phone and fielding / supporting customer inquiries as needed
    • Simple baking production support (when time allows)
    • Keeping the Front of House clean and organized
    • Sweeping/mopping, doing FOH dishesPlease don't apply for this position if you have never worked a customer service job,or aren't available for the shift times noted above. - - - -And please note: Masks are worn continuously in the bakery under all circumstances and social distancing is strictly required. - Literature regarding COVID safety and cleaning rules will be provided. - The safety of you, the crew, and our customers is our first priority! -Perks of the job:
      • Competitive pay and opportunity for advancement - we are expanding!
      • The opportunity for wage increases with increased responsibility
      • Medical, vision and dental benefits (an eligibility period applies) -
      • Free pastries, of course
      • Employee discount on macarons and other treats
      • Lots of input - the staff is always invited to come up with fun flavors, new ideas, and specialty items! -
      • A fun staff! We are a small, tight-knit group and we enjoy each other's company! -If you feel like this speaks to you, send us a resume and a cover letter about why you think you'd be a good fit! -Thank you!

Keywords: Farina Bakery, Portland , Front of House Team Member, Other , Portland, Oregon

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