Patient Care Coordinator - Remote Position - Must Speak Spanish

Company: CHS Recruiting
Location: Portland
Posted on: May 15, 2022

Job Description:

OPEN POSITION:
Patient Care Coordinator
Must Speak Spanish

SCHEDULE:
Full-Time
Monday to Friday
Business Hours
Some Flexibility Offered

COMPENSATION:
$50,000 to $55,000 Base Salary, negotiable dependent upon experience
Health/Dental/Vision Insurance
Paid Time Off Package

LOCATION:
remote / work-from-home setting
corporate office in Fort Lauderdale, Florida

COMPANY PROFILE:

This innovative, technology-forward medical practice is a fast-growing remote patient monitoring and virtual care provider that has proven success in positive outcomes for patients, while also lowering the cost of care. They are a 50-state provider network and have built a best-in-class technology platform to deliver excellent, relationship-driven care for patients with chronic conditions, in collaboration with health systems and health plans. Care is coordinated with the support of dedicated assistants, allowing providers to give their patients attentive and full care via 100% telemedicine.

POSITION DESCRIPTION:

The Patient Care Coordinator is responsible for liaising between internal and external providers, patients, and clinical staff, as well as establishing and maintaining relationships between the company and qualifying patients and their caregivers.

Among other duties, the Patient Care Coordinator will:
serve as a key touchpoint to patients
assist in the coordination of care with patients' PCPs and specialists
triage phone messages from patients and other medical practices
answer questions for patients and help them understand the process
conduct follow-up and reminder phone calls to patients
manage provider schedules and assist with coordination of patient scheduling
manage the medical device ordering and replacement process
help patients troubleshoot technology issues
assist in the insurance verification process, including prior authorizations
process patient information into the EHR and other software
provide general administrative support to providers and management

The practice uses Salesforce Health Cloud and DrChrono.

REQUIREMENTS:
2+ years experience as a patient service representative or similar role
working knowledge of Salesforce CRM
excellent Spanish language skills; fluency preferred
genuine sense of empathy for patients with chronic health conditions
excellent phone communication skills
comfort in highly-technical environments
candidates are preferred to be in South Florida, but not required

HOW TO APPLY:

To apply for this position, please submit your resume via this ad or email it directly to Paul Summers at paul@chsrecruiting.com.

Please visit www.chsrecruiting.com/jobs to view a full list of available opportunities at CHS Recruiting.

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Keywords: CHS Recruiting, Portland , Patient Care Coordinator - Remote Position - Must Speak Spanish, Other , Portland, Oregon