Blazers - Front Desk
Company: Boys and Girls Clubs of Portland
Location: Portland
Posted on: May 16, 2022
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Job Description:
$750.00 sign on bonus !!!BGCP'S mission is to empower all young
people, especially those who need us most, to discover their full
potential as caring, engaged, responsible community members. BGCP's
top priorities are to ensure an inclusive, diverse and equitable
work environment with an uncompromised commitment to safety. We are
committed to filtering all policies and practices through an
equity-based and trauma-informed care lens. We position ourselves
as lifelong learners and seek individuals who have demonstrated
dedication to creating safe and nurturing environments. We seek
individuals who are dedicated to supporting extraordinary
experiences for youth, are exceptional team members, have an
investment in our surrounding communities, and are hungry for
ongoing personal growth and professional development. Join our
dynamic team and be prepared to be challenged, to work hard, and to
participate in a vibrant, mission-driven environment. Be prepared
to fall in love with the work we do and the youth with whom we are
privileged to serve each day. For more information on BGCP and our
work visit: http://bgcportland.org/about/ BGCP is currently
searching for a Youth Development Mentor-Front Desk. The Youth
Development Mentor - Front Desk needs to be very organized, take
pride in presenting a professional environment and communicate
effectively at the workplace. Any other responsibilities that
support the organization, its members and the community will be
required on a regular basis. This position is Part-Time and does
not have direct responsibility for staff supervision. BGCP staff
receive over 35 hours of professional development training each
year as you gain valuable experience in youth development and gain
administrative and customer service skills. Position
Responsibilities:Accurately enter members into the computer system
with skill and proficiency. Acknowledge and greet everyone who
enters and leaves the clubs facilities. Provide detailed
descriptions of Boys & Girls Club, packages, services, facility
features and hours of operations. Maintain membership accounts.
Answer the phone promptly. Actively promote the club, services, and
programs, promotions and/or discounts available. Maintain eye
contact when addressing external and internal guests. Handle
guests' questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all
requests by guests, ensuring complete guest satisfaction. Maintain
a clean; safe, fully stocked and well-organized work area. Develop
ability to work without constant direct supervision and remain at
assigned post for extended periods of time. Maintain a positive
attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff
meetings for the club. Communicate to supervisor(s) any and all
occurrences involving staff of guests in the club that require
attention. Contribute to the creation of the overall Club's climate
for youth development.Provide everyday guidance to members.Maintain
accurate and up-to-date program records; including attendance
tracking, reports and grant paperwork.Work collaboratively with
other staff members to meet program goals and organizational
outcomes.Provide guidance and role modeling for members to ensure a
safe and positive environment for youth.Accept payments and
complete appropriate paperwork associated with payments. Handle
other duties and responsibilities as deemed necessary by the Club
Director or Youth & Family Service Manager Position
Qualifications:Must be detailed-oriented and have the ability to
multitask. Ability to be efficient and productive in a fast-paced
environment. Must have enthusiasm and possess excellent customer
service skills. Must possess basic math and money handling
skills.Enjoy working with people and possess a friendly and
outgoing personality. Excellent communication, listening and
computer skills. Must be a team player. Ability to meet
schedules/deadlines while maintaining high accuracy.Strong
communication skills, both oral and written.Must possess the
ability to work independently and efficiently without direct
supervision. Working Environment: The job's functions require the
following physical demands: While performing the duties of this
job, the employee is frequently required to use hands to finger,
handle, or feel objects, tools or controls, reach with hands and
arms. The employee must have normal visual acuity at near and far
distance with correction and hear the spoken word with correction.
High volume of personal interaction with members, families and
staff may be stressful. The noise level is usually moderate but may
increase during busy periods. Since the beginning of the COVID-19
pandemic, BGCP has focused on protecting the health of our
communities and workforce. The current surge in cases across the
state because of the Delta variant and the resulting strain on our
regional healthcare system present us with perhaps the steepest
challenge of the pandemic so far. As a result, BGCP has, as
mandated that as a qualification of employment, all staff must be
fully vaccinated against COVID-19 by October 18, 2021, as allowed
by law and unless the staff receives a medical or religious
exemption. Candidates who receive an offer of BGCP employment must
provide proof of vaccination upon hire or submit an exemption
request prior to their start date. Being fully vaccinated is a
requirement for continued employment.The more vaccinated our
organization is, the better we can protect ourselves, our members,
our communities and our colleagues. PI177863027
Keywords: Boys and Girls Clubs of Portland, Portland , Blazers - Front Desk, Other , Portland, Oregon
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