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Senior Account Supervisor

Company: Maxwell
Location: Portland
Posted on: June 25, 2022

Job Description:

Maxwell, an integrated marketing agency serving national consumer brands, is looking for a dynamic leader to fill the new role of Senior Account Supervisor. This position is responsible for helping to develop results-oriented strategic plans and managing implementation of national media relations and consumer engagement programs for travel/tourism and consumer brandsGrow Your Career

  • Provides counsel and strategic direction for multiple clients.
  • Helps drive development of annual plans for clients.
  • Helps to develop and recommend creative programs that reflect a good understanding of clients' businesses, competition and industries.
  • Ensures client objectives are top-of-mind within the team, deadlines are met and projects are executed within budget.
  • Reinforces clients' key messages in deliverables.
  • Approves activity recaps and invoices.
  • Ensures client team demonstrates respect for client needs.
  • Establishes strong consultative relationships with clients.
  • Seeks and responds thoughtfully to client feedback.
  • Manages workload, monitors capacity and organizes the team to achieve stellar results for clients.
  • Creates an environment in which the group is motivated to deliver innovative concepts and execution
  • Supervises work of account staff to ensure quality and results.
  • Maintains a professional work environment that encourages direct and productive conflict management, is intolerant of gossip and is encouraging of others.
  • Jumps in and helps at all level of tasks.
  • Keeps senior management informed of progress, potential problems and unanticipated changes in client goals or plans.
  • Manages client deliverables according to scopes of work, taking responsibility for exceeding expectations and looking for new opportunities that help our clients achieve their objectives.
  • Helps team honor commitments and keep agreements.
  • Leads client profitability.
  • Tracks and manages client budgets.
  • Collaborates with leadership team members in identifying and resolving potential budget concerns as well as bringing fresh ideas to clients - even those outside the scope of work.
  • Spots and forwards trend information to clients, providing context for how it relates to our work.
  • Provides constructive feedback and fosters an environment in which feedback is welcome.
  • Demonstrates high emotional intelligence in terms of client and team needs.
  • Works collaboratively in a team environment with a spirit of cooperation.
  • Respectfully takes direction from supervisors and managers.
  • Understands team strengths and weaknesses and organizes work so everyone plays to their strengths
  • Regularly contributes content to the agency's blog and newsletter.
  • Supports agency visibility; develops relationships and engages with media and influencers via social media.Bring Your Experience
    • Troubleshoots and resolves problems in a calm, positive manner.
    • Brings a sense of "let's say yes" to day-to-day client requests.
    • Brings creativity and originality to work product.
    • Demonstrates a genuine sense of caring and support to all team members.
    • Keeps apprised of latest media and blogger relations/trends.
    • Maintains a baseline level of understanding of consumer engagement practices.
    • Helps the team maintain a high level of trust, engagement and motivation.
    • Demonstrates openness, candor and an optimistic attitude toward client relationships and team dynamics.
    • Participate in professional development opportunities.
    • Demonstrates ability to create solutions and solve problems individually and collectively.
    • Remains calm and courteous under pressure.
    • Participates in professional development and community involvement opportunities.
    • Demonstrates a commitment to continuous learning.
    • Bachelor's degree in journalism, communications, public relations, digital media, or related field
    • Minimum of 5 years of agency experience preferred.
    • National consumer media relations experience
    • -An understanding of social media for consumer brands required
    • Ability to multitask within our collaborative team structureEnjoy the Benefits
      • Competitive compensation
      • Full employee benefits including medical, dental and vision, as well as alternative care
      • 401K matching
      • Generous paid holidays and vacation
      • Regular check-ins and an "Always On" approach to feedback and goal setting
      • Professional development opportunities
      • A positive, balanced work-life -About UsMaxwell is a woman-owned, integrated marketing agency serving national consumer brands in food & beverage, wellness, outdoor, hospitality and tourism. Among its clients include Bob's Red Mill, Dave's Killer Bread, Herb Pharm, Mountain House and Travel Oregon. The tight-knit, collaborative team works with marketing leaders ready to think big, embrace new opportunities and make game-changing shifts. Based in Portland, Ore., the 24-year-old company offers a flexible, hybrid work mode. Its team is currently fully remote with the option to use its creative studio, a renovated art gallery transformed into office space, meeting rooms, fully functioning test kitchen and content production studio. -How to ApplyIf you're excited by this role, but don't meet 100% of the above qualifications, you should still seriously consider applying. -Studies show that you can still be considered for a role if you meet just 50% of the role's requirements. Please email jointheteam@thinkmaxwell.com about why you're interested in the job and what makes you most qualified, with a resume and three relevant work samples. Maxwell is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce. We believe a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. Maxwell is actively working to strengthen efforts to better reflect the cultures of our community and the people our clients serve. We believe different values, experiences and backgrounds are not only a better representation of society, they contribute to two of our most important deliverables: fresh thinking and creativity.

Keywords: Maxwell, Portland , Senior Account Supervisor, Other , Portland, Oregon

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