Overnight Bell Attendant
Company: The Nines
Posted on: August 7, 2022
the Nines, A Luxury Collection Hotel, Portland is seeking an
Overnight Bell Attendant to join their renowned team. The perfect
candidate is passionate about service and creating indigenous
experiences for each guest! Poised in the heart of the city center,
within the walls of the stately Meier & Frank Building one of
Portland's most beloved landmarks, the Nines honors the structure's
storied past, both in its striking decor and impeccable service.
Individualistic design traits celebrate the surroundings of one of
finest LEED Silver-certified hotels in Portland, providing the
opportunity to truly experience the region's unique character.
As part of Sage Hospitality, we passionately strive to be the best
and create excellence in everything we do. We are known amongst our
staff, our owners, our guests, and our communities as leaders in
our field who are authentic, humble, innovative, and flexible
operators driven to anticipate needs and exceed expectations.
Under general supervision, Bell Attendant provides bell and valet
services to hotel guests and ensures their satisfaction and comfort
by promptly and courteously responding to their requests. Assist
Doorman in meeting and greeting all guest arrivals and
-Meet and greet all guests in all forms of transportation arriving
at the hotel.
-Assist guests with retrieving their luggage from vehicles.
-Point out to guest and note existing vehicle damage on key tags in
the appropriate space provided.
-Assist Doorman in escorting guests and luggage into the lobby for
-Explain valet parking procedures and fees.
-Give proper directions to registration area for check-in.
-Park vehicles secure and mark key tag with location, guest name,
license plate number and type of auto.
-Drive vehicles in a safe and efficient manner.
-Give general directions and information.
-Open vehicle doors to assist guests.
-Respond to guest questions, issues and problems regarding
transportation, hotel services and local events, points of interest
-Upon arrival, greets and assists guests by helping unload luggage
from vehicle and transporting to their room, personally carrying
the luggage or using a luggage cart.
-Professionalism and courtesy are to be extended at all times to
guests, associates and vendors.
-Guests should be professionally greeted within 5 ft of your area
when in public areas of the hotel.
-Associates should take initiative to offer assistance or answer
questions throughout the hotel.
-Associates should always demonstrate self-confidence, energy, and
-Associates are equally responsible for their continuous
training/personal development, especially relating to professional
hospitality, technical skills and proactive approaches to solve
guest or hotel concerns.
-Associates should take responsibility to formally or informally
learn about other departments within the hotel.
-Associates are encouraged to offer improvement ideas and
acknowledge good performance of others.
-Use empowerment to exceed associate and guest expectations and
-Associates are to work as a team helping all teammates to complete
the required activities which will ensure guest satisfaction.
Keywords: The Nines, Portland , Overnight Bell Attendant, Other , Portland, Oregon
Didn't find what you're looking for? Search again!